Who are we?

Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers’ innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our approximately 30,000 employees around the globe are here to accelerate service providers’ migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.89 billion in fiscal 2023.

In one sentence

We are looking for a dynamic Change Management Engineer to join our team at Amdocs. In this role, you will play a crucial part in ensuring the successful implementation of changes within our organization. You will work closely with cross-functional teams to develop and execute change management strategies that drive employee adoption and engagement, ultimately supporting our company’s objectives.

What will your job look like?

1.           Develop and implement change management plans and strategies to support organizational initiatives, such as process improvements, technology implementations, and organizational restructures.

2.           Identify potential risks and resistance to change, and develop strategies to mitigate them.

3.           Collaborate with project teams and stakeholders to ensure alignment of change management activities with project goals and objectives.

4.           Monitor and evaluate the effectiveness of change management initiatives and make recommendations for continuous improvement.

5.           Facilitating Change Advisory Boards (CABs): Leading these vital groups to review and make informed decisions on change requests, playing a crucial role in the decision-making process.

6.           Prioritizing changes: Aligning changes with business objectives to ensure they add value, demonstrating strong problem-solving skills in balancing various factors.

7.           Conflict resolution: Utilizing problem-solving skills to address and resolve disputes related to changes, maintaining harmony and alignment with business objectives.

All you need is….

• 1.           Regular Graduate, BE/ Btech with Excellent communication skills and ability to respond to customer queries quickly and should be able to drive the war-room independently with multiple stakeholders.

  2.           Ability to understand business needs and must be available for regular night shifts support during onshroe hours (24X7 shifts).

  3.           Strong understanding of change management principles, methodologies, and best practices.

  4.           Excellent domain knowledge such as release management, Environment planning , incident handling, production management.

  6.           Experience in working in ambiguous situations, working under pressure, and flexible work hours.

  7.           Production-oriented with a sense of urgency and sensitive to production requirements.

Why you will love this job:

• You will have the opportunity to work in multinational environment for the global market leader in its field!
• As you will support excellent products, you will be able to assemble relevant data, identifies trends and root causes, and draws logical conclusions to develop solutions
• You will have extensive opportunities for professional development.
• We are a dynamic, multi-cultural organization that constantly innovates and empowers our employees to grow. Our people our passionate, daring, and phenomenal teammates that stand by each other with a dedication to creating a diverse, inclusive workplace!
• We offer a wide range of stellar benefits including health, dental, vision, and life insurance as well as paid time off, sick time, and parental leave!