About Lumen
Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.
Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we’re the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.
We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
The Role
The Project Manager is the primary single point of contact for cable rehabilitation copper projects for business of POTS and Century Link. The Project Manager is responsible for planning, organizing and managing the customer’s implementation to meet scope, timing and budget expectations and overall project outcomes. This role participates in identifying the areas for payback and rehabilitation.
The Main Responsibilities
- Develop, plan and manage implementation of activities for highly complex projects/programs for external/internal customers.
- Accountable for timely project completion and delivery.
- Analyzes work plans and schedules.
- Responsible for resource requirements/allocation for payback and rehabilitation.
- Develops project progress and status reports within Outside Plant Constuction vendors.
- Coordinate and facilitate project meetings. Develop and distribute timely meeting minutes, to include track/manage action items and verify they are incorporated into the program schedule and that deliverables are met on time.
- Lead efforts to Assess Return on Investment once rehabilitation has been completed.
- Set program objectives and establish clear measures to successfully define and meet project deliverables and timelines. Utilize the change control process to track schedule changes.
- Acts as project team leader, accountable for successful overall project completion.
- Through partnership with other staff organizations, define Key Performance Indicators (KPI) score cards, training, process standards, policies, and procedures. Associated with complex projects.
- Provide executive level status updates.
- Negotiates due dates based on resource/network availability to maintain Lumen’s profitability and to meet customer requirements.
- Acts as customer facing single point of contact during the life of the project. Often dedicated to strategic global customers for repeat business.
- Identifies additional sales opportunities and engages Sales organization as appropriate. Performance in part, is measured based on customer surveys completed upon delivery of services.
- Understands project goals and objectives as it relates to customer’s business strategies and long term needs. Deliverables include project assessment, team formation, schedule preparation, status/jeopardy reports, risk analysis, project status reports, and post implementation analysis.
- Has the authority to drive work and escalate to the senior levels of the company to ensure projects are completed within specified due dates.
- Participates in Request for Proposal (RFP) responses and face to face customer meetings to assist Sales team with winning new business.
What We Look For in a Candidate
Minimum:
- Bachelor’s Degree and/or 6+ years of related experience
- OSP Construction Project Management.
Preferred Qualifications:
- Experience leading multiple complex projects in the technology industry
- Experience in Azure DevOps, Power BI, MS Project, Fireworks, Bidmaster, Site Tracker, and Smart Sheets
- 6+ years in project management experience
Compensation
| The starting salary for this role differs based on the employee’s primary work location. Employees typically do not start at the top of the range, though compensation depends on each individual’s qualifications.
Location Based Pay Ranges $94,420 – $125,890 in these states: AR ID KY LA ME MS NE SC SD As with the pay range variety that’s based on the region of a country, specific offers are determined by various factors such as experience, education, skills, certifications and other business needs. |
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What to Expect Next
Based on your job application information you may be given the opportunity to complete a video interview immediately after applying. This will include a set of questions for you to record a response to in addition to Game Challenges. Completion of this video interview is a requirement in order to be considered for our open position. Now not a good time? No worries, we will also send you an email with a link to complete the video interview. We strongly recommend that you complete this within 5 days of your application date.
Requisition #: 332844
Background Screening
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Equal Employment Opportunities
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
Disclaimer
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
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