Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high‑performance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities.
At Lumen, you’ll work on infrastructure customers rely on today and build for what’s next, where performance, security, and resilience matter.
This is a high accountability environment where bold ideas drive real innovation for our customers, partners, and industry. The work is challenging, expectations are clear, and trust is built into how we operate. If you’re ready to take ownership, deliver meaningful impact, and help shape the future of AI‑ready connectivity, join us today.
The Role
We are seeking a highly skilled Security Automation Engineer to design, develop, and maintain security automation solutions that improve SOC efficiency, accelerate incident response, and enhance security operations. The ideal candidate will have strong expertise in SIEM/SOAR platforms, scripting, API integrations, workflow automation, and security operations.
The Main Responsibilities
- Design, develop, and maintain automated security playbooks, runbooks, and orchestration workflows.
- Automate repetitive SOC processes to improve operational efficiency and response times.
- Enhance incident response processes through security automation and workflow optimization.
- Configure, customize, and support SIEM and SOAR platforms, including Microsoft Sentinel, Cortex XSIAM/XSOAR, and Azure Logic Apps.
- Develop and optimize automated investigation and remediation workflows.
- Integrate security monitoring tools to improve detection and response capabilities.
- Develop automation solutions using Python (required), PowerShell, Bash, and JavaScript.
- Create reusable scripts and tools for security operations and incident management.
- Implement robust error handling, validation, and troubleshooting mechanisms.
- Design and manage integrations using REST APIs, JSON, webhooks, and authentication frameworks such as OAuth and API keys.
- Integrate security tools, ITSM platforms, and third-party solutions to streamline operations.
- Develop custom connectors and automation frameworks.
- Support security operations through alert enrichment, case management, and detection workflow automation.
- Collaborate with SOC analysts and incident responders to enhance operational effectiveness.
- Improve investigation workflows and reduce analyst response time.
- Integrate and manage security platforms including CrowdStrike, Microsoft Sentinel, SOAR solutions, threat intelligence platforms, and ITSM tools.
- Support endpoint detection and response (EDR) workflows and automated remediation capabilities.
- Develop integrations with ServiceNow and other ticketing systems.
- Automate alert routing, ticket generation, case creation, and workflow management processes.
- Improve service management operations through automation.
- Utilize GitHub and version control best practices for automation development.
- Manage deployment templates, workflow releases, and code repositories.
- Support CI/CD practices for automation deployment and maintenance.
- Develop and maintain technical documentation, operational procedures, and reusable automation templates.
- Identify opportunities to improve SOC processes and operational efficiency.
- Provide ongoing support and knowledge sharing across teams.
What We Look For in a Candidate
Primary skills:
- Security Engineering
- Security Platform Ownership / Security Platform Administration
- SOC Engineering
- EDR / XDR
- Vulnerability Management
- Security Automation
- Python / PowerShell / Bash
- REST APIs
- Security Tool Administration
- Platform Troubleshooting
Secondary skills:
- Email Security / Secure Email Gateway
- Web Security / Web Filtering / Web Proxy
- Endpoint Security / EDR / XDR
- Data Loss Prevention / DLP
- SIEM
- SOAR
Requisition #: 343893
Equal Employment Opportunities
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
Privacy Notice
Lumen is committed to protecting the privacy and security of personal information collected during the recruitment and hiring process. Our Applicant Privacy Notice explains how we collect, use, disclose, and protect applicant information, as well as how individuals may request access to or deletion of their personal data.
To review Lumen’s Global Employment Applicant and Talent Community Privacy Notice, please visit:
https://jobs.lumen.com/global/en/privacy-notice
Disclaimer
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
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