Senior Library Public Service Associate

Company Name: City of Vancouver

Location: Vancouver, Brit, Ca - V6A 4K6

Job Duration: 2024-05-14 to 2024-06-13



Requisition ID: 41466

Company: The Vancouver Public Library (VPL) is the third largest public library system in Canada, with 800 staff members offering services at 21 branches across the city. VPL values a diverse workforce which represents the vibrant community we so proudly service. Consider joining our committed team of staff and being part of an innovative, inclusive, and rewarding workplace.

Worksite: Britannia Branch


Job Summary: Working collaboratively within their team and system-wide, this position creates a welcoming, patron-centered experience through its involvement in the design, planning, and delivery of responsive information services and a variety of library and literacy programs.  Under the guidance of a librarian, the incumbent assists in the planning of programming for children, teens and adults. The incumbent delivers programs for children, teens and adults. This position provides instruction and support to the public on to the use of digital devices such as e-readers to access library resources. An incumbent in this role understands and practices community-led approaches and represents the Library’s vision, mission and values by demonstrating and modeling conduct that reflects the library’s policies and procedures


Job Requirements:



  • Completion of an approved Library Technician diploma program and 2 years of experience in a customer service environment




  • Completion of an undergraduate degree from a recognized university and two years’ experience in a customer service environment, and considerable experience demonstrated in an area such as programming, information services, collection maintenance, and/or community collaboration.


Knowledge, Skills & Abilities:

  • Considerable knowledge of library methods, procedures and tools applicable to the work
  • Working knowledge of the objectives, organization, procedures, services and resources of the Library
  • Ability to pleasantly and effectively deliver children’s programs and services
  • Excellent oral and written communication skills.
  • Ability to participate in the planning and presentation, including public speaking and instruction, of library programs and projects.
  • Ability to plan, organize and carry out assigned duties and responsibilities with supervision.
  • Ability to participate in the maintenance of the library collection.
  • Pleasant and effective customer service skills.

Affiliation: CUPE 391
Employment Type: Temporary Part-Time for one year
Salary:  $31.56 to $37.12 per hour
Work Schedule: Monday 1pm-5pm, Tuesday 9am-6pm, Thursday 9am-6pm (20 hours per week)


Note: Work schedules may change with reasonable notice


Closing date: Monday, May 20th, 2024 at 11:59pm


While the Library thanks you in advance, only those candidates being considered will be contacted.


Vancouver Public Library is committed to recruiting a diverse workforce that represents the community we so proudly serve.  We encourage applicants from diverse backgrounds including Indigenous Peoples, LGBTQ2S+, all genders, ethnicities, and persons with disabilities.  Should you be shortlisted and require an accommodation during the selection process, please provide details to the hiring committee.


Applicants must be prepared to work at any location in the VPL system.  As VPL is responsible for the well-being of its patrons, a Police Information Check clearance is a condition of employment. Please refer to our policy for further information. Personal information collected is used in accordance with the BC Freedom of Information and Protection of Privacy Act.


The Vancouver Public Library’s COVID-19 vaccination policy is currently suspended and as a result, vaccination against COVID-19 is not required at this time. However, should circumstances change and the Library deem it necessary to re-introduce such policy, you may be required to provide proof of vaccination against COVID-19 in order to be eligible to continue performing your duties.