Provides strategic & operational leadership for the Product Solution Center (PSC) within the US Service Center network, including the direction of all technical service reps across multiple locations, customer service, budgets and activities to meet P&L targets and performance metrics.

Key responsibilities include:

• Develop & Lead the Product Solution Center and the daily operations
• Drive Individual and team goals
• Train and Develop Technical Sales Rep personnel
• Monitor reports along with expenses & profit /loss
• Work closely with DC Shop Operations Manager to ensure PSC & Shops are running efficiently 
• Responsible for the efficient management of all equipment, suppliers, and shop facilities
• Ability to identify and interchange components in existing customer applications to products that are fabricated/assembled in the Applied DC Shops.
• Technically support and make recommendations for Power Transmission Products, Linear components, and Industrial and Hydraulic hose assemblies.
• Develops budget and operational strategies (both short and long-term) for the Product Solution Center, with a focus on service, productivity, capacity, labor, assets, transportation and costs.
• Aligns employee actions with the voice of the customer (internal and external) with consideration for the total cost of production / fulfillment.
• Communicates with customers in a clear, concise, timely and professional manner and follows up as necessary; is always professional and represents the organization positively.
• Communicates to associates specific duties and requirements of their job including Core Values and Code of Business Ethics.

Job Requirements

• Equivalent to a four-year degree in business management or supply chain
• Specialized training in power transmission and/or Fluid Conveyance a plus
• Persuasive communicator / strong facilitator / structured and logical thinker
• Solid analytical and problem solving skills.
• Solid computer skills:  Excel, Word, Power Point, etc
• Lean background preferred
• SAP experience preferred

Applied Industrial Technologies (NYSE: AIT)  is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.

We are an equal employment opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, gender, sexual orientation, gender identity, age, disability, protected veteran status, marital status, medical condition or any other characteristic protected by law.

If you need accommodation for any part of the employment process because of a disability, please send an email to hiring@applied.com or call 216-426-4389 to let us know the nature of your request.