Req Id: 417213
At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content – we advance how Canadians connect with each other and the world.
If you’re ready to bring game-changing ideas to life and join a community that values, professional growth and employee wellness, we want you on the Bell team.
Bell’s forward-thinking Customer Operations team is creating the ultimate service experience for our residential, wireless and small business consumers. We lead strategic development and execution of day-to-day operations, develop tools and processes to drive service enhancements, manage customer loyalty and retention, and leverage big data and artificial intelligence to create intellectual property.
Description:
Business Service Technicians are employees whose primary responsibilities are the installation, maintenance and repair of services provided to business customers, including key and PBX equipment. Includes employees designated as SMC.
Education Requirements:
Successful completion of either an electrical/electronic engineering or computer technology program at a recognized technical training institute or a university science degree in engineering, computers or other relevant field.
OR
A 2 or 3 year Certificate/Diploma in an Information Technology program.
OR
Currently holds a valid IT industry network certification such as CISCO (CCENT or higher), Nortel (NCSS or higher) and/or Microsoft
Ability Requirements of the Position
Physical:
- Climb poles on a daily basis (using ladders, spurs and other tools)
- Frequent lifting and/or carrying of objects weighing up to 50lbs., lift 100 lbs
- Good colour vision
- Work effectively aloft
Skills/Knowledge:
- Communication skills – verbal and written
- Computer skills – Email: Outlook and MSN, Intranet/Internet, Microsoft Excel, Microsoft Word
- Customer service skills
- Dealing with ambiguity
- Problem solving skills
Other:
- Basic Offshore Survival training, where required
- Flying in helicopters and fixed wing aircraft to remote locations and oil rigs may be a requirement
- Travel using various modes of transportation in all kinds of weather
- Valid Driver’s License
#EmployeeReferralProgram
Additional Information:
Position Type: Union
Job Status: Regular – Full Time
Job Location: Canada : Newfoundland : Gander
Work Arrangement: Full-time in office (meaning that you will be required to perform your work on-site)
Application Deadline: 04/27/2024
For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.
Please apply directly online to be considered for this role. Applications through email will not be accepted.
At Bell, we don’t just accept difference – we celebrate it. We’re committed to fostering an inclusive, equitable, and accessible workplace where every team member feels valued, respected, and supported, and has the opportunity to reach their full potential. We welcome and encourage applications from people with disabilities.
Accommodations are available on request for candidates taking part in all aspects of the selection process. For a confidential inquiry, simply email your recruiter directly or recruitment@bell.ca to make arrangements. If you have questions regarding accessible employment at Bell please email our Diversity & Inclusion Team at inclusion@bell.ca.
Created: Canada, NL, Gander
Bell, one of Canada’s Top 100 Employers.
Use the #1 external source of hire, Reach 150 million job seekers and Hire the right talent for less by Jobassist.us