Who are we?

Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers’ innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our approximately 30,000 employees around the globe are here to accelerate service providers’ migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.89 billion in fiscal 2023.

Amdocs Data organization is at the heart of the telecommunications industry, working with biggest Telco operators worldwide to move the Data to the cloud, organize it and provide BI solutions to drive insight to create an exceptional customer experience and drive significant growth.
 

In one sentence

The business analysis specialist has a broad and deep knowledge of customers’ business environments, operations, relevant regulatory, compliance and governance frameworks as well as industry-standard processes, key trends, customer segments and lines of businesses. He/ she leverages this knowledge and experience to advise on, gather and define business and system requirements and processes that best reflect customer needs, based on product capabilities and best practices.

What will your job look like?

•    Act as a trusted advisor to the customer; Advise on, gather, and define current and future business requirements that best reflect customer needs, based on product capabilities and best practices, ensuring high business value and influencing the interconnections between the business processes, technology, data and people.
•    Lead the customer to an optimal solution, see the overall picture while maintaining a level of detail appropriate to the context; Leverage deep business and technology knowledge and experience, using this experience and intuition to identify requirements, assess capability gaps, and propose possible solution approach and/ or new capabilities that the project, iteration or work effort should deliver.
•    Design holistic and integrated high-level solutions that fit customers’ business needs, production operability and budget.
•    Participate in and/or lead formal and informal reviews with key partners, applying knowledge and experience while providing technical perspective and support.
•    Prepare solution-related documents and specifications.
•    Collaborate with project/line/solution manager on the planning and estimation of BA activities; Monitor BA activities, develop and manage requirements management plan. Serve as the internal business analysis expert.
•    Support the resolution of configuration/implementation-related issues if and when they arise.
 

All you need is…

•    Degree in Computer Science or Industrial Engineering & Management – Information Systems.
•    8+ years of experience in the telecom industry and/or IT, with at least 3 years of experience as a business/ data analyst, working on complex BI projects, from business analysis, through data modeling and ETL development, to building data analysis visualization solutions.
•    Independent data modeling skills and experience with data modeling tools (such as Erwin).
•    Excellent SQL knowledge and experience
•    Familiarity with data engineering tools and platforms
•    Hands-on approach, loves to get your hands dirty
•    Customer-facing experience: Ability to lead and facilitate sessions, resolve challenges, and suggest solutions using various methods (presentations, demos, business processes etc.).
•    Experience working in an agile development environment – Advantage
 

Why you will love this job:

•    Use your outstanding business analysis skills to make a significant impact on leading solutions that produce the most efficient product solutions.
•    Be a key member of a global, dynamic and highly collaborative team with various possibilities for personal and professional development!
•    You will have the opportunity to work in multinational environment for the global market leader in its field.

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