Company Name: Compass Group Holdings PLC
Location: San Francisco, CA, US - 94080
Job Duration: 2024-09-03 to 2024-10-03
Position Title: VP, Operations
Salary: $170,000-$175,000/yr. +/- (depending on experience)
Other Forms of Compensation: Bonus Eligibility
A family of companies and experiences
As the leading foodservice and support services company, Compass Group USA is known for our great people, great service and our great results. If you’ve been hungry and away from home, chances are you’ve tasted Compass Group’s delicious food and experienced our outstanding service. We have over 284,000 US associates who work in award-winning restaurants, corporate cafes, hospitals, schools, arenas, museums, and more in all 50 states. Our reach is constantly expanding to shape the industry and create new opportunities for innovation. Join the Compass family today!
great people. great services. great results.
Each and every individual plays a key role in the growth and legacy of our company. We know the next big idea can come from anyone. We encourage developing and attracting expertise that differentiates us as a company as we continue to raise the bar.
This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the ‘job search’ in MyOpportunity to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email then you can check the status under Careers in MyOpportunity by clicking on ‘referral tracking.’ For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email MyReferral@compass-usa.com. Click here to view the step-by-step instructions to refer a friend to this position.
Job Summary
As the VP of Operations, this individual is responsible for managing a team, building and maintaining client relationships, develop strategic plans, and ensure that assigned business operations are efficient and effective within an assigned territory.
Key Responsibilities:
- Meets commitment to results for all areas of responsibilities. Including but not limited to: Client Retention and Satisfaction, Financial Performance and Requirements, Regulatory Compliance, Purchasing Requirements, Culinary Programs and Standards, Human Resources Management, Retail and Marketing Programs
- Directs business to achieve high performance as measured by the company scorecard
- Successfully builds relationships at all levels of the organizations
- Identifies client’s needs
- Communicates account progress and new Company programs to client
- Conducts and/or monitors customer, client and associate satisfaction surveys
- Visits clients and facilities regularly
- Delivers the corporate communications and priorities to both the region team members and clients
- Builds an effective and results achieving team within the region
- Communicates effectively with all team members
- Ensures that all direct reports take specific action to correct issues at client units that do not attain corporate levels of satisfaction
- Develops and monitors realistic and accurate budget and forecasts.
- Ensures that the Region is meeting financial performance and client forecasts
- Participates in the sales process by working with pre-proposal site survey team, aiding in presentations, aiding in negotiation and approving of final contact
- Ensures that Operations Team members are performing their responsibilities effectively
- Ensures that audits are conducted at all facilities including but not limited to: Financial and Contractual, Sanitation and Food Safety, and Human Resources Yearly audits
Preferred Qualifications:
- Bachelor’s degree is preferred, or equivalent professional experience
- 12-15 years upscale food service experience, including 10 years at the management level and five to seven years’ experience of multi-unit management
- Experience in personnel management including hiring, supervision, evaluation and succession planning
- Ability to multi-task as well as stay on task and concentrate with constant interruptions
- Must be able to make business decisions based on financial reports and similar facts
- Must be knowledgeable on HACCP controls along with proper storage and use of food
- Excellent knowledge of Microsoft Office: Word, Excel and PowerPoint
- Must be able to read and interpret business records and statistical reports
Apply to Compass Group today!
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.
Compass Corporate maintains a drug-free workplace.
Applications are accepted on an ongoing basis.
Associates at Corporate are offered many fantastic benefits.
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)