Temporary Worker – Credit Union/Mortgage Services

Overview

Location: AA Headquarters 1 (DFW-HDQ1) 
Additional Locations: Ft Worth, TX
Requisition ID: 33424 

Job Description

The Temporary Worker Program is a provisional employment opportunity that has been the starting point for many of our current employees. A temporary worker is engaged to supplement the workforce during periods of unusual or emergency workload, leave of absence or vacation. A temporary worker can be engaged to perform tasks ranging from routine to highly complex. Length of assignments vary up to a maximum of six (6) months. 

During your tenure as a temporary worker, we'll work with you to find the right positions based on your education and former employment. You'll be able to visit various departments within American to help you better understand our company and make informed decisions about your future career path with us. We'll support your search for a full-time permanent position by providing assistance with resume writing and interview techniques that will prepare you for internal interviews at American Airlines.  Temporary workers have the benefit of applying for the Company's internal vacancies on the first day of their assignment. However, the temporary position does not include employee medical benefits or flight privileges.

 

What does a Member Services Rep-Mortgage Services – Temporary Worker do?

  • Prepares pre-closing loan quality Initiative requirements, credit analysis, and quality control of the loan information
  • Provides accurate closing and funding of our mortgage loans in all 50 states plus the Virgin Islands using the Prime Alliance LFC system
  • Serves in a backup role for initial member contact via incoming phone calls and for taking applications through our Prime Alliance loan origination system

 

Job Qualifications

Preferred Job Qualifications

  • Previous banking or Credit Union experience
  • Previous mortgage lending experience
  • Previous residential mortgage closing and funding experience
  • Previous working knowledge of PC Software including Desktop Underwriting, Prime Alliance, and Episys

 

Minimum Job Qualifications

  • High school diploma or GED
  • Must pass applicable American Airlines pre-hire compliance checks
  • Must have an acceptable credit history, which will be verified (e.g., no past due accounts, charge-offs, collection items or bankruptcies)

 

Knowledge, Skills & Abilities

  • Skilled in Microsoft Office software (e.g., Word, Excel, Access, PowerPoint) gained through either work experience with the software or education and hands-on use of the software
  • Ability to perform in a fast paced environment, handle multiple tasks and function as an integral part of a team
  • Skilled in above average interpersonal and communication skills and professional telephone manners
  • Ability to speak, read, and write Spanish is a plus
  • Ability to work well under deadlines and high volume pressure
  • Ability to quickly learn and adapt well to change
  • Ability to self-motivate with strong organization skills and capacity for attention to detail
  • Ability to maintain satisfactory performance and attendance

 

    Additional Locations: Ft Worth, TX
    Job Level: 
    Requisition ID: 33424