Technical Support Specialist (Hourly) – Oklahoma Market

Company Name: Compass Group Holdings PLC

Location: NORMAN, OK, US - 73019

Job Duration: 2024-05-15 to 2024-06-14



Position Title: Technical Support Specialist (Hourly) – Oklahoma Market

Pay Range: $20 to $25/hour


Levy is currently recruiting for an hourly Technical Support Specialist to support the Paycom Center in Oklahoma City, OK and University of Oklahoma Athletics Department in Norman, OK.  This position will provide technical guidance and support in advance, during, and following all Paycom Center and major OU Athletic events, which includes weekdays, evenings, weekends and holidays.


We Make Applying Easy!  Want to apply to this job via text messaging?  Text JOB to 75000 and search requisition ID number 1310030.

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Diversity of thought and inclusion for all is what drives our success – we invite you to start your journey with us today!


Are you looking for a job with competitive wages, one in which you can learn and grow and be a part of a great team?  We’re hiring!  Great team member perks like Instapay (early access to your wages) and high interest savings both through the EVEN app.


From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country.


For more information on what we are about as a company, check us out by following the link below:

Job Summary


As the Technical Support Specialist for Oklahoma market, you will be responsible for facilitating our client’s success through the appropriate use of technology.  You will work closely with the Levy Regional Technology team, vendors, partner technology contacts, and other Levy departments to ensure that all Levy software and hardware systems are functioning properly, facilitating the best experience for our client and our customers.  Implementing the “best” technology solutions is a key component to our success.


Key Job Responsibilities:

  • Primary POC for all in-venue technology systems
  • Foster healthy relationships with venue management and Levy operations teams
  • Support office technology systems (laptops, desktops, printers, etc.)
  • Support all Food & Beverage (Concessions, Premium, Clubs, and Suites) related Point-of-Sale hardware and software including system change management, preparation, maintenance, testing, troubleshooting, upgrades, and event support.
  • Collaborate with technology vendors, Regional IT, and location personnel for IT related issues.
  • Open support tickets when needed and track through resolution


Required Skills:


  • Solid understanding of the relationship between hardware and software
  • Ability to troubleshoot software and hardware issues
  • Understanding of routers and switches
  • Understanding of TCP/IP – Static, DHCP, Subnets, etc.
  • Understanding of Active Directory
  • Working knowledge of wireless technology
  • Experience with Point-of-Sale systems is a plus but not required



  • Available to work multiple shifts (weekdays, weeknights, weekends, & holidays)
  • Ability to work long shifts (before, during, and after scheduled events)
  • Excellent written and verbal communication skills
  • Ability to work independently without close supervision
  • Ability to lift up to 30 pounds

Apply to Levy today!

Levy is a member of Compass Group USA

Click here to Learn More about the Compass Story


Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.


Associates of Levy are offered many fantastic benefits.

  • Instapay (early access to your wages) and high interest savings both through the EVEN app
  • Associate Shopping Program
  • Health and Wellness Program
  • Discount Marketplace
  • Employee Assistance Program


Req ID:  1310030

Levy Sector 

University of Oklahoma