Talent Service Representative (Contract) – Calgary

Company Name: Deloitte

Location: Calgary, AB, CA - T2P0R9

Overview

Job Type:  Temporary Contract 
Primary Location: Calgary, Alberta, Canada 
All Available Locations: Calgary 

The Opportunity

Deloitte’s Talent Services team has an exciting opportunity to join our group of professionals in a high impact team in a fast-paced environment. The Talent Services Representative supports the administration of Talent (Human Resources) activities for employees.  In this role, you will partner with the broader Talent team to deliver an exceptional employee experience.

Responsibilities

  • Offers HR support and advice to clients on various Talent topics
  • Responds to queries and provides guidance in line with Deloitte’s processes and policies
  • Provides professional and positive client interactions with our practitioners
  • Manages time effectively and prioritizes efficiently to meet service level agreements
     
  • Completes administrative tasks for Talent processes including, but not limited to, benefits, hiring, leaves, mobility, compensation, transfers and departures
  • Ensures accuracy of employee data and has awareness of downstream system impacts
  • Produces and delivers accurate confidential documents to employees
  • Supports the planning and execution of annual Talent events (such as benefit enrolment, compensation support and other programs)
  • Demonstrates discretion in all aspects of handling employee information and ensures that highly sensitive and confidential information is only shared with the appropriate audience
     
  • Escalates unresolved or unclear queries to appropriate channels in a timely manner
  • Leverages own knowledge and skills to support other members of the team
  • Interacts with Centres of Excellence and Talent Advisory to resolve complex matters and find solutions
  • Identifies opportunities to improve and simplify processes
Qualifications
  • 1 to 3  years of HR or relevant experience in HR
  • HR Degree and Diploma or other relevant degree
  • Strong Microsoft Office skills (Word, Excel, PowerPoint, Outlook)
  • Experience using an HRIS (PeopleSoft) and ServiceNow
     
  • Consistently deliver exceptional customer service
  • Strong attention to detail
  • Organizational skills required to prioritize multiple requests
  • Demonstrated ability to work in a changing environment to meet demanding deadlines
     
  • Strong communication skills
  • Effective verbal and written communications
  • Ability to show empathy and strong interpersonal skills
  • Adaptable to different types of clients
  • Ability to work as part of a team or on own initiative
  • Personal integrity when handling confidential information is essential
  • Experience MyFlex and an agile work environment where work is what you do not whereyou do it

 
Deloitte is an inclusive employer dedicated to building a diverse workforce.  We encourage applications from all qualified candidates and will accommodate applicants’ needs under the respective provincial human rights codes throughout all stages of the recruitment and selection process. Please advise the Recruiter to ensure your accessibility needs are accommodated throughout this process.  Information received relating to accommodation will be addressed confidentially.

We thank all applicants in advance for their interest; however, only those candidates selected for an interview will be contacted.

Why Deloitte?

Launch your career with The One Firm where you can make a greater impact than you ever thought possible. With endless opportunities at every turn, and a culture built to support and drive our people to be the very best they can be, Deloitte is The One Firm for you to learn, grow, create, and lead.

At Deloitte, we understand that everyone, and their career goals, are different. As a firm, we help create the conditions and opportunities that will enable our people to thrive – both professionally and personally. We do this by making three commitments to our people:

  • You will lead at every level: We grow the world’s best leaders so you can achieve the impact you seek, faster.
  • You can work your way: We give you the means to work how you want, and we have innovative spaces and the mindset to help you be wildly successful.
  • You will feel included and inspired: We create a deep sense of belonging where you can bring your whole self to work.

Apply now and let us show you how to push your career to the next level at Deloitte. The One Firm. For You.

Deloitte is an inclusive employer dedicated to building a diverse workforce.  We encourage applications from all qualified candidates and will accommodate applicants’ needs under the respective provincial human rights codes throughout all stages of the recruitment and selection process. Please advise the Recruiter to ensure your accessibility needs are accommodated throughout this process.  Information received relating to accommodation will be addressed confidentially.

We thank all applicants in advance for their interest; however, only those candidates selected for an interview will be contacted

45948