Founded in 1856 by Thomas Burberry, Burberry is a global luxury brand with a distinctly British attitude. We are a global business with an extensive network of both owned and franchised stores across EMEIA, Asia Pacific and Americas. We are digital pioneers, and innovative technology underpins every aspect of our business, from product design to distribution and marketing. We believe that modern luxury means being socially and environmentally responsible; this mindset is core to our business and key to our long-term success.
Through your passion for the brand and professionalism you will be responsible for effectively and efficiently supervising all aspects of the store’s back of house. You will ensure that excellent service is provided to the store staff and effective communication is maintained with departments and external providers to the store.
To support the Store Manager with all procedures put in place to streamline and safe guard the store.
To ensure that the store operates in accordance with store and company administration systems and procedures and to minimise losses including Omnichannel and stock pull back.
To effectively use space and stock in the back of house to maximise productivity and minimise stock loss through management of the team and resources.
To manage aftersales process (alterations, repairs, personalisation), including co-ordination with on-site tailors/external vendors to elevate the client experience.
Responsible for all aspect of inventory control including, receiving and handling stock orders receiving from hub or warehouse and insuring accuracy of products received and reporting any discrepancy
To support the store manager with any stock related collaboration with marketing, client engagement, merchandising, visual merchandising, facilities or any other such department.
Insure all stockroom equipment is working and fully operational, raising any concerns through Ask services immediately
Keeping back of house in a tidy manner compliant with Health and Safety and Retail Operations and Standards.
Quality control on all products at all times and reporting any issues to store lead
Adhoc administration including answering telephone calls, responding and liaising with customer service, stationary and supermarket orders, general administrative tasks
Excellent organisational skills and meticulous attention to detail
Excellent communication skills both verbal and in writing
Ability to work in a busy team environment
Flexible and adaptable to the needs of the business
Previous administration experience and cash handling experience
Previous experience with SAP desirable
Excellent understanding of all programs on Microsoft Office
Passion for technology and proven ability to embrace new technology
Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.
Posting Notes: France || Not Applicable || Paris || Retail || Retail || n/a ||
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