Senior Sales Consultant, adidas Brand Centre, Stratford, London (Part Time, Fixed-term, 6 month)

  • Adidas
  • GB - LND - London
  • 1 week ago

Company Name: Adidas

Location: London, LND, GB

Overview

PURPOSE & IMPACT ON ORGANIZATION

Contribute to meeting or exceeding store sales and profi t targets by:
 ¬ Passionately inspiring consumer loyalty to the brand
 ¬ Diligently executing store operations, with a special focus on selected functional areas
 ¬ Providing support and feedback to Retail Professionals 
 

KEY RESPONSIBILITIES
¬ Be aware of store sales and KPI targets, as well as individual performance targets, take ownership over them and effectively use all available store resources to meet or exceed them
 ¬ Identify sales and KPI improvement opportunities and communicate suggestions to store management to address them and drive  commercial success
 ¬ Be a role model for customer service and meeting or exceeding customers’ expectations
 ¬ Share your customer service experience and train selected team members to fi ne-tune their service skills
 ¬ Be a resource for Retail Professionals in dealing with complex customer service situations
 ¬ Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values
 ¬ Use advanced Category expertise to successfully meet the specifi c needs of even the most demanding customers
 ¬ Guide and train selected team members on basic Foundational and Seasonal Brand and product knowledge, especially in your assigned Categories (if applicable)
 ¬ Adhere to all established policies and procedures
 ¬ Execute and maintain established Visual Merchandising and In-Store Communication standards
 ¬ Process merchandise deliveries quickly and effectively, and constantly replenish merchandising fi xtures to ensure the store’s entire product offer is represented on the sales fl oor 
 ¬ Complete cash register transactions quickly and accurately
 ¬ Minimize loss in both, the stockroom and the sales fl oor
 ¬ Perform all store operations in a safe, effective and effi cient manner
 ¬ Collaborate productively and respectfully with team members
 ¬ Make yourself available to support other team members when needed
 ¬ Complete all applicable training programs and effectively apply the learning on the job
 ¬ Seek coaching and learning opportunities to continually improve your performance 
 

AUTHORITIES
¬ Not Applicable 
 

KEY RELATIONSHIPS
¬ Customers
 ¬ Peers and Supervisor 

KNOWLEDGE, CAPABILITIES AND EXPERIENCE
¬ Advanced Retail Professional Competencies (additions based on market needs) 
 

MINIMUM QUALIFICATIONS
¬ Minimum 6 months work experience in a sports/fashion customer- and commercial-focused retail environment with advanced selling experience and solid product, retail and industry understanding
 ¬ Basic numeracy and literacy and advanced verbal communication skills (additions based on market needs)