Senior Billing Specialist

Company Name: CenturyLink

Location: TULSA, OK, US - 74103

Overview

About CenturyLink

CenturyLink (NYSE: CTL) is the second largest U.S. communications provider to global enterprise customers. With customers in more than 60 countries and an intense focus on the customer experience, CenturyLink strives to be the world’s best networking company by solving customers’ increased demand for reliable and secure connections. The company also serves as its customers’ trusted partner, helping them manage increased network and IT complexity and providing managed network and cyber security solutions that help protect their business.

 

The Role

Responsible for running several pre-billing audits monthly while decomping incoming disputes related to Audit and provide root cause for the occurrence of the same. Provide suggestions for audits to prevent disputes and ensure billing accuracy.

The Main Responsibilities
  • Responsible for day to day audit functions.
  • Ensure prebill audits are conducted across all bill cycles.
  • Decomp incoming disputes and provide root cause.
  • Suggest new audits to increase audit coverage in areas that are deficient which is determined by dispute decomps.
  • Work with Manager to ensure that billing accuracy objectives are achieved.
What We Look For in a Candidate
  • Bachelor's Degree in Business or Science or equivalent in training and education.
  • Three plus years in Telecom Billing Operations.
  • Must have basic SQL skills.
  • Must be detail oriented.
  • Must demonstrate ability to decomp audits to be highly effective to catch billing defects.
  • Ability to listen to others and effectively communicate.
  • Ability to work under pressure with tight deadlines.

Alternate Location: US-Colorado-Broomfield; US-Colorado-Littleton; US-Ohio-Dublin; US-Oklahoma-Tulsa

Requisition #: 225174

This job may require successful completion of an online assessment. A brief description of the assessments can be viewed on our website at http://find.centurylink.jobs/testguides/ 

EEO Statement

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”).  We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.