Retail Store Manager Reebok – Assembly Row

  • Adidas
  • US - MA - Somerville
  • 2 weeks ago

Company Name: Adidas

Location: Somerville, MA, US

Overview

Purpose:

Drives store profitability by meeting or exceeding sales targets and controlling operational expenses. The core expectations include managing all resources within the store to provide customers with a leading shopping experience while ensuring flawless execution of effective and efficient store operations.

 

Key Accountabilities:

  • Allocates resources and organizes processes to drive profitability in a variety of situations and market conditions.
  • Manages an appealing, easy-to-shop environment for customers by ensuring visual merchandising and housekeeping standards are maintained consistently throughout the store.
  • Creates a culture where all store activity and assets are vehicles for showcasing and driving Brand equity.
  • Ensures store team compliance with all store policies and procedures in addition to providing suggestions and ideas on ways to improve systems and processes.
  • Drives continuous improvement in stockroom processing and replenishment procedures.
  • Minimizes loss by ensuring all loss prevention procedures are followed and adhered to.
  • Tracks store performance data (e.g. best sellers, weekly forward demand and sales per square foot) and responds with solutions that drive commercial success.
  • Applies understanding of behavior and patterns of the store’s customer base, drawing conclusions for making relevant adaptations to service and/or product offer.
  • Actively monitors customer satisfaction and feedback systems to drive continuous improvement.
  • Leads service by example and ensures highly visible and effective customer service management at all times.
  • Actively ensures Brand and product knowledge is transferred into sales skills in all relevant categories.
  • Coaches, motivates and inspires team members to accomplish store goals and maximize their individual performance.
  • Creates a high performance culture in store by setting clear expectations and targets, analyzing team performance, holding team members accountable and giving appropriate and prompt feedback, including actively managing poor performance.
  • Works with Multi-Store Manager to identify strong performers with potential for growth along the Retail Field Career Ladder.
  • Manages the recruitment, onboarding, training and development of the store team and ensures all HR policies and procedures are adhered to.
  • Actively collaborates and shares best practices with peers to drive District team performance.
  • Communicates a desire to learn and seizes all available opportunities to drive own development and increase performance.

 

Knowledge, Capabilities and Experience:

  • Must possess and consistently exhibit the competencies relative to the position.
  • Excellent Skills in operating personal computers, POS systems, and various software packages including MS office.
  • Knowledge and understanding of profit and loss statement and store KPIs to make commercial decisions based on sound financial judgment.
  • Strong interpersonal and communication skills including the ability to lead discussions in diverse groups of varying size.
  • Excellent time management and problem solving skills as well as the ability to use good judgment and make strong independent decisions.
  • Demonstrates an inspirational attitude that contributes to a positive team environment.
  • Ability to build and maintain effective working relationships with team members along with willingness to set and maintain high standards of performance.
  • Well developed ability to speak, read, comprehend, and write English
  • Ability to maintain reliable and consistent attendance and punctuality.
  • Ability and willingness to travel by car and air domestically.

 

Physical Requirements:

  • While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch, crawl, and operate a Brannock device.
  • The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and ability to adjust focus.
  • Must be 18 years or older.
  • Ability to work for long periods of time, typically 10-12 hours per day during peak seasonal periods.

 

Qualifications:

  • 4 year college or university degree in business, retail management, or related field.
  • Minimum 18 months experience working in a sports/fashion customer & commercial focused retail environment with a minimum 12 months of Store Management experience.
  • Or equivalent combination of education and experience.