Rate Analyst


Join a diverse and dynamic team that makes and delivers the most valuable services in the world: electricity and natural gas.  At Consumers Energy, our customers are at the heart of everything we do.  Our employees work around the clock to provide service to our customers in honor of our history and to fulfill our promise to Michigan – Count on Us!  Consumers Energy, the principal subsidiary of CMS Energy and headquartered in Jackson, Michigan, provides natural gas and electricity to nearly 6.8 million of Michigan’s 10 million residents in all 68 Lower Peninsula counties.


Consumers Energy’s Rates Department is dedicated to establishing competitive and equitable natural gas and electric rates for our valued customers.  We encourage the efficient use of energy consistent with our Clean Energy Plan and design and implement rates that allow the company a fair opportunity to recover the costs necessary to provide safe and reliable service whenever our customers need it. We work closely with regulators and customers to ensure timely and accurate rate analyses, conduct cost of service studies, determine the company’s annual revenue requirements, establish rate design, develop and implement tariffs and ensure compliance with the Michigan Public Service Commission orders and Administrative Rules governing the sale of electric and gas service. Our customers count on us to ensure their rates are fair, send proper price signals, and that our tariffs provide clear and concise information regarding the responsibilities of both the customer and the company.


Job Description/Responsibilities

The General Rate Analyst in Rate Administration is responsible for the development, review and maintenance of existing and new Company tariffs. The Analyst in Rate Administration must also be able to communicate rate technical requirements to IT for programming, and support development, testing and implementation of IT solutions. Work with IT to diagnose causes of failure and analyze potential solutions.  Initially the requirements will be simple, but will require deep understanding of complex rates over time. A significant amount of testing of customer bills is required. The General Analyst will have the ability to lead implementation of regulatory changes throughout the business by providing training and interpretation. The General Rate Analyst will work with other departments to ensure all rate changes are properly and accurately implemented.



  • Minimum: Bachelor’s degree in Economics, Accounting, Business, Engineering, English, Communication or other related field.

These skills may set you apart:

  • Demonstrated ability to write high quality reports, white papers or testimony.
  • Ability to work well in diverse teams that encourages interdependency and able to build strong relationships and encourage collaboration with internal and external parties.
  • Highly motivated and positive attitude.
  • Ability to manage multiple projects with multiple deadlines.
  • Detail Oriented.
  • Desirable: SAP – Front/Back office Billing Experience, Tariff Knowledge, User acceptance testing experience, Proficient in Microsoft Excel, Familiarity with Microsoft Access, Business Intelligence ,SE16 tables and building SQVI queries


This job will be filled commensurate with the candidate’s successful education and experience.


The Rate Administration and Implementation Section is specifically responsible for development, maintenance, implementation and compliance control activity related to  administrative rules, tariffs and MPSC order requirements. Other responsibilities include documentation and communication of rate programming requirements and bill testing and validation.   


Nature of Work

At the lowest level in this job family, the work performed may tend to be of a routine and less complex nature where the work responsibilities can be proficiently performed after a relatively short training period.  At the highest levels in this job family the work performed will tend to be of a complex nature involving knowledge of various functional/specialized disciplines where the work responsibilities can only be proficiently performed after

sufficient training, knowledge and experience has been achieved.  The work environment often includes dealing with risk and limiting exposure. Leadership, management, facilitation and interaction with senior management will be markedly increased at the mid – highest levels of this job family while the need for direction and supervision will be markedly decreased. While problem solving and analysis will likely be required at all levels, recommendation and implementation becomes the norm at the highest levels and will often have a major bearing on the company’s business. In addition, skills such as the ability to think on your feet, composure under fire and effective communication across all levels of the organization and with outside stakeholders become more finely honed at the higher levels.


Essential Functions

Design, write, implement and administer tariffs; Analyze bills and SAP technical data ; Document and maintain regulatory records;  Problem solve; Formulate well supported Company positions; Conduct regulatory research; Develop testimony and exhibits for regulatory filings; Defend Company positions as an expert witness in regulatory filings;  Perform duties in a professional manner and works well with others or in a team setting; Establish and maintain cooperative working relationships with co-workers, outside agencies, and the public; Regular attendance and adherence to prescribed work schedule to conduct job responsibilities; Observe safe work practices and safety methods; Perform other duties as assigned.


Hours and Travel

Occasional travel required to attend off-site business meetings, training sessions and travel between company locations. Meet travel requirements of the position. Work a flexible schedule when required, which may include evenings, weekends, holidays and overtime.


Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully

perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with

disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; stand; walk; and stoop, kneel, crouch, or crawl; use hands to finger, handle, or feel objects. The employee frequently is required to talk or hear. The employee must lift and move up to twenty pounds. Specific vision abilities required by this job include close vision, color vision, depth perception, and the ability to adjust focus. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate.

Internal (employee) applicants must be in his/her current position for a minimum of twelve months to be eligible for this vacancy, unless otherwise approved by his/her Officer.

Position will be filled at the appropriate salary grade based upon the skills, knowledge, and experience of the selected candidate.
All qualified applicants will not be discriminated against and will receive consideration for employment without regard to protected veteran status, disability, race, color, religion, sex, sexual orientation, gender identity or national origin.