Order Desk Support

Company Name: Compass Group Holdings PLC

Location: Calgary, AB, CA

Job Duration: 2024-05-15 to 2024-06-14



You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.

You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!

Why work with Canteen? Imagine having a career that can take you places. Join our industry-leading team and there’s no telling how far you can grow with us. We provide healthy vending options through innovative design and quality products. We’re proud of our team and what we have accomplished over the years. Let’s continue moving forward, together.

Job Summary

Working in conjunction with the Operational Support Services – OCS team, the Order Desk Support will be responsible for liaising with the Canteen branches to ensure the integrity of the customer data provided, scrub the data and enter the data into the SEED Delivery System. 


Now, if you were to come on board as our Order Desk Support, we’d ask you to do the following for us:
•    Communicate promptly and effectively with all Canteen branches via email correspondence and Teams instant messaging
•    Work collaboratively within the team 
•    Performing data entry & reviews of customer information, asset information, pricing plans, rental information, billing information and equipment service schedules (ie. water filter changes) 
•    Ensure the integrity of the current system data by formatting and cleansing the data through conversations and reviews with the branches.
•    Generate regular system reports and perform data uploads into the system
•    Other duties as assigned


Think you have what it takes to be our Order Desk Support? We’re committed to hiring the best talent for the role. Here’s how we’ll know you are the best fit:
•    Excellent typing and computer skills including MS Teams, Word, Excel, and Outlook. Experience with SEED would be considered an asset
•    Excellent customer service skills – verbal and written 
•    Very strong interpersonal skills
•    Able to find solutions and resolve conflict
•    Demonstrated ability to achieve high performance goals and meet deadlines in a fast-paced environment with changing priorities and deadlines
•    Flexible, proactive and efficient at all times, including when under pressure 
•    Ability to work independently on projects, from conception to completion
•    Strong organizational skills that reflect the ability to perform and prioritize multiple tasks seamlessly with strong attention to detail

Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.


For accommodation requests during the hiring process, please contact PeopleHub@compass-canada.com for further information.