This is a temporary position supporting one of Grainger’s premiere customers in the Oswego, NY area.
Seeking candidates that can commit to working the full length of the assignment which would be approximately 25-35 days.
Flexibility to work Monday -Sunday 6:00 am – 6:00 pm
Will be working on a Nuclear Power Plant – candidates will have to pass an extensive background check and drug testing process.
Services customer locations on a daily basis to oversee customer inventory by:
· Monitoring inventory stocking levels
· Ordering and replenishing inventory is depleted
· Ensuring proper labeling and quantities on hand are accurate
· Meet key customer contacts to ensure needs are being met and products are available
· Ensures accuracy of all activities related to KeepStock Solutions at multiple customer sites
Knowledgeable of Grainger’s offer to help streamline orders and provide ongoing support for customers
Resolves customer problems promptly and accurately in a manner that will retain and promote customer loyalty
Follows designated route as defined by routing software application
Documents and follows standard operating procedures at customer locations to provide direction to back-up resources to ensure continuity of service
Identifies continuous improvement opportunities in productivity, process improvement, and cycle time with all sales and services activities
Complies with the safety and inspection requirements of the facility where the service is being provided. Helps generate new orders by engaging with customer to identify additional product needs (e.g., seeks and captures “spot buy” opportunities while on site, looks for additional opportunities to add items to program)
Probes for customer needs during each site visit and provides leads to assigned Account Manager Reinforces with customers to the value of installing or using Grainger services or solutions to benefit their business
Executes onsite service component of account strategy as defined by cross-functional local leadership (Mgr, Onsite Services, Account Manager, or District Sales Manager)
Participates in implementation call reviews with Account Manager, District Sales Manager and Mgr, Onsite Services to assess viability of Inventory Solutions offerings at a customer site
Works collaboratively with sales partners to expand Grainger services and offerings in assigned customer locations