Network Control Specialist

Overview

Aspect employs a team of passionate individuals who are changing the face of customer engagement.  Over our 40-year history we have empowered  employees by creating an inspired community that values customer obsession, unlocked communications and relentless innovation.  Our ability to think big has enabled us to continually evolve and lead the market, and to stay on the forefront with exciting technologies including cloud, mobile and artificial intelligence.

 

Job Description

Are you passionate about networking and looking for a great place to learn, grow and be mentored? Looking for a great company to leverage your cloud networking skills?  Ready to advance your career and work with real cloud networks?  If you would enjoy working with carrier-grade and enterprise network environments, then we want to talk. Aspect is looking for a Network Engineer to join the Cloud Network team for the Operations Department remotely in India.
 
We are looking for the best candidates interested in working with a company offering top-tier employee benefits and those who want the opportunity to work with our cloud technologies. As a mid to senior level Network Engineer, you will be responsible for the daily operation of our traditional core networks and cloud networks around the world. 
 
Duties and Responsibilities:
• Responsible for solving network connectivity issues, adding/modifying NAT entries and firewall rules to enable connectivity
• Provide network configuration support and document client requirements
• Coordinate required changes working alongside other network and firewall teams
• Support Cloud Architecture to provide Operations and Migration services
• Responsible for the configuration and support of backbone connections over DirectConnect(AWS), ExpressRoute(Azure)
• Learn from team members the effective use and operation of our Network Environments
• Perform capacity planning for the various network infrastructures
• Maintain performance metrics for the network infrastructure
• Work with and update Aspects' established best practices for the network infrastructure
• Utilize approved network tools to verify and take required actions on events alerted on from network monitoring tools
• Responsible for troubleshooting to ascertain root cause of issues
• Perform network system updates, patches and configuration changes

Qualifications

• Passion for traditional and cloud networks
• Desire to work with, learn and be mentored in network administration
• Candidates are expected to exhibit good judgment in all cases
• Ability to work in a fast-paced environment
• Ability to work extra hours if needed
• Ability to quickly learn new technologies
• Ability to pass background check
• Strong communication skills
• Education: Bachelor’s Degree or similar experience
 

Required:
• 4-5 + years of Network Engineering/Administration in Juniper or Cisco environments.
• 3-4 + years of Experience with major routing protocols, such as BGP and OSPF
• 3-4 + years of Experience with Linux
• Excellent troubleshooting skills
• Experience setting up IPSec VPN tunnels
• Experience setting up Access Control Lists
• Experience with Ansible
• Experience with Scripting languages such as Python and Bash
• Strong oral and written communication skills
• Strong documentation skills

 

Preferred:
• Experience with VMWare, Hyper-V or another virtualization technology
• Experience with cloud computing environments, such as Amazon Web Services or Google Cloud Platform
• Experience with large, multi-datacenter enterprise environments
• Experience troubleshooting and resolving network performance issues (LAN/VLAN connectivity)
• Knowledge of container environments, such as Kubernetes, Amazon EKS, Azure AKS, Google GKE
• Experience troubleshooting Internet carrier network related performance issues
• Education: Bachelor’s Degree in relevant field of study (Information Technology, Computer Science, or related field)
• Experience with Change Management or PCI Compliance a plus

Aspect is an equal opportunity/affirmative action employer with a strong commitment to diversity. In that spirit, we are particularly interested in receiving applications from a broad spectrum of people, including women, minorities, individuals with disabilities, veterans or any other legally protected group.