LOC_ABRAMSON-Abramson Building Req ID: 72702
Employment Status: Regular – Full Time
The Maintenance of Certification (MOC) Program at The Children’s Hospital of Philadelphia provides an opportunity for board certified physicians to receive MOC credit for participating in organizational quality improvement projects and other activities.
The Maintenance of Certification Resource Coordinator will coordinate CHOP’s efforts to help physicians meet their professional responsibilities of lifelong learning and self-assessment. The coordinator will assist in planning, developing, implementing and evaluating activities related to maintenance of certification. The coordinator will also serve as the point person for maintenance of certification inquires across all clinical departments (Pediatrics, Anesthesia/Critical Care, Lab/Pathology, Radiology, Surgery, Behavioral Health, and Primary Care).
With guidance from the MOC Portfolio Managers, the MOC Resource Coordinator will be responsible for developing a tracking system for the portfolio and all its associated projects. The coordinator will processes MOC project applications, send regular correspondence to physicians regarding MOC, answer questions on MOC requirements, maintain program calendar and database records, schedule project and team meetings/updates and work with the MOC Steering Committee. Additionally, the coordinator will be responsible for aggregating and analyzing data across projects and ensuring the portfolio is in compliance with board certifying organization standards. The coordinator will oversee the MOC attestation process, including tracking and submitting credits to certifying boards and will be responsible for the development of educational and communication materials such as brochures and intranet/@ CHOP website updates. The coordinator will work closely with the MOC Portfolio Managers to ensure project team leaders understand the requirements and expectations that must be met for all those involved in MOC projects at CHOP.
Portfolio Maintenance: Responsible for day-to-day maintenance of the MOC portfolio.
- Maintains overall MOC attestation process including review of requirements, physician education, management of MOC database and submission to board certifying organizations.
- Stays up to date on national maintenance of certification requirements across departments and specialty/sub-specialty areas.Ensures CHOP’s MOC Portfolio remains in good standing.
- Under the direction of the MOC Portfolio Manager(s) develops reports, abstracts and presentations for submission to leadership, conferences and meetings on CHOP’s MOC Portfolio.
Communication: Manages overall communication between MOC Portfolio Manager(s) and project team leaders.
- Assists in preparation of education materials/presentations and communications to physicians and MOC project team leaders.
- Serves as a liaison between internal and external stakeholders for MOC (including certifying organizations) and keeps team members appropriately informed.
- Serves as first point of contact for MOC questions (MOC inbox, discussion forums, etc…).
- Oversees content development and maintenance of MOC intranet/@ CHOP site.
- Facilitates small group discussions on MOC requirements, as directed by the MOC Portfolio Manager(s).
Project Management: Assists project team leaders with MOC projects from project initiation to completion.
- Provides guidance to project team leaders on the completion of MOC application forms.
- Independently tracks applications and troubleshoots problems and questions keeping MOC Portfolio Managers informed of progress of application.
- Develops and maintains systems for monitoring new projects and existing projects’ status.
- Supports successful project execution by providing support and coordination including project plan tracking and preparation of project annual reports, posters and presentations.
Portfolio Coordination: Manages the administrative and data reporting needs for the MOC portfolio.
- Coordinates meetings and provides support for multiple portfolio project activities (scheduling, facility logistics).
- Documents meeting minutes and develops action plans, performing follow-up as appropriate. Develops, maintains and updates project plans.
- Coordinates collection of portfolio statistics. Conducts/supports basic qualitative and quantitative analysis of portfolio utilization data.
- Manages physician database including project files, project participation/attendance and attestation/board certification records.Runs and updates regular reports from database for Portfolio Manager(s).
Job Responsibilities (Continued)
Job Responsibilities (Continued)
Required Licenses, Certifications, Registrations
Required Education and Experience
Required Education: Bachelors of/in Business, Project Management, Human Services or related field with at least one year of experience, OR Associate Degree in Business, Project Management, Human Services or related field with at least 2 years of experience.
Required Experience: Experience in administration or customer service and project management/coordination in a team environment.
Preferred Education, Experience & Cert/Lic
Preferred Education: Bachelors degree.
Preferred Experience: Healthcare or Social science field.
Additional Technical Requirements
Effective communication skills (verbal, written, and interpersonal). Demonstrated ability to work collaboratively with diverse teams and interface effectively with stakeholders. Working knowledge of PC-based software applications (Excel, Word, PowerPoint, Outlook) and familiarity with web-based applications for collecting/reporting data. Excellent organizational skills, attention to detail and ability to manage delegated tasks to completion. Comfortable working in a dynamic, fast paced environment. Responsive to requests/input. Excellent customer service skills. Ability to develop/learn new skills.
All CHOP employees who work in a patient building or who provide patient care are required to receive an annual influenza vaccine unless they are granted a medical or religious exemption.
Children’s Hospital of Philadelphia is committed to providing a safe and healthy environment for its patients, family members, visitors and employees. In an effort to achieve this goal, employment at Children’s Hospital of Philadelphia, other than for positions with regularly scheduled hours in New Jersey, is contingent upon an attestation that the job applicant does not use tobacco products or nicotine in any form and a negative nicotine screen (the latter occurs after a job offer).
Children’s Hospital of Philadelphia is an equal opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, age, religion, national or ethnic origin, disability or protected veteran status.
VEVRAA Federal Contractor/Seeking priority referrals for protected veterans. Please contact our hiring official with any referrals or questions.
CHOP Careers Contact
2716 South Street, 6th Floor
Philadelphia, PA 19146