Who are we?

Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers’ innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our approximately 30,000 employees around the globe are here to accelerate service providers’ migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.89 billion in fiscal 2023.

In one sentence

The Head of PSU will lead our global services team, driving innovation, standardization, and efficiency across regions while balancing short-term needs with long-term investments.

What will your job look like?

Key Responsibilities:

• People Centric Leadership: Inspire and lead cross-functional teams, build and maintain a healthy organization, and drive employee engagement.
• Resource Management Group (RMG): Maintain a healthy organization index, manage the bench with flexibility, and ensure demand and supply accountability.
• Centers of Excellence (COE): Own core competencies, build and maintain knowledge, establish and improve processes, and promote quality.
• Shared Services: Lead centralized knowledge-based units supporting regions while optimizing expertise and cost.
• Operations: Oversee executive runtime operations, monitoring, observability, bill cycles, and ensure healthy execution and control.
• Infrastructure & IT: End-to-end ownership of IT as a shared service across the company, including cloud solutions and emerging industry innovations.

All you need is…

• Minimum of 15+ years’ experience in business, project management, finance, planning and control management with multi-cultural, multi domain, and cross-geographical experience. Must possess a strong technological understanding to provide strategic directions
• Ability to connect and understand teams, technology, and activities, and translate them into executive summaries – Must bridge ongoing activities with company strategic goals – ensuring two-way translation (strategy to work and vice versa)
• Create a culture of excellence, with a self-driven approach, and motivation towards achieving company goals
• Proficient in engaging with external ecosystem including Gartner, AWS and other contractors, on a regular basis
• Managerial experience is essential

Why you will love this job: