e-Commerce Supervisor Store 645

  • Kroger
  • US - GA - Savannah
  • 2 weeks ago

Company Name: Kroger

Location: Savannah, GA, US - 31405


Company Name: Kroger Stores
Position Type: Employee
FLSA Status: 60



Position Summary

Manage the overall day-to-day operations of the stores e-Commerce department to achieve desired sales objectives, goals and budgets. Responsible for staffing the department and developing associates to achieve desire results. Demonstrate the companys core values of respect, honesty, integrity, diversity, inclusion and safety.

Essential Job Functions

  • Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports
  • Ensure preventative maintenance is being performed on all equipment in the department
  • Monitor and control expenses for the department
  • Report all issues with item shelf allocation to division KOMPASS team
  • Provide feedback to store management team, district manager, field specialist, coordinators and division e-Commerce manager on the effectiveness of operational plans/programs
  • Troubleshoot equipment and devices for e-Commence department
  • Report inventory issues such as out of stock items to department heads in a timely manner
  • Follow processes for streamlining collection of orders, products, checkouts and delivery
  • Execute best practices to determine appropriate substitutions in the event of an out of stock
  • Ensure orders are filled with products requested or comparable substitute in a timely and effective manner
  • Assist in the analysis and response to the competitive landscape
  • Achieve/exceed weekly, period, annual sales, wage budgets, and other targeted goals including customer satisfaction leading to repeat sales
  • Lead team in the planning, implementation and execution of e-Commerces initiatives
  • Train associates on all functions and duties of the order selector and customer attendant roles
  • Confirm that associates are following local, state, and federal laws in addition to all food safety procedures and company guidelines
  • Develop associates to meet the productivity standards and certify associates once they meet or exceed goals
  • Meet the demands of product flow and create schedules according to guidelines
  • Interview, select and hire candidates to staff the on-line shopping department
  • Ensure that the store e-Commerce department meets/exceeds customer expectations for ease of shopping, variety, freshness and cleanliness
  • Minimum Position Qualifications

  • High School Diploma or GED
  • Any proven supervisory experience
  • Any prior experience in the selection and hiring process
  • Must be able to lift up to 25 pounds frequently and up to 50 pounds several throughout the day
  • Must be able to stand for extended periods of time and/or walk constantly
  • Ability to stoop, kneel, or crouch several times per hour
  • Strong organization skills
  • Proficient in Microsoft Office
  • Excellent oral/written communication skills
  • Strong leadership skills
  • Desired Previous Experience/Education

  • Any experience with and knowledge of Point of Sale (POS)
  • Bachelor’s Degree

    Education Level: High School Diploma/GED Desired
    Required Travel: None
    Required Certifications/Licenses: None
    Position Type: Full-Time

    Regions: South


    Jobs at Kroger: At Kroger, we hire people who have a passion for helping others and who want to build a relationship with our Customers. No matter what stage of your career, you can build your future at Kroger. We look for people who want more, aspire to be more and work hard to achieve their goals. Our focus on keeping the Customer first is what makes us successful. We offer many opportunities not only in our stores, but in Manufacturing, Logistics, Marketing, Finance, Human Resources, and many other fields.

    Company Overview: Kroger Family of Companies employs nearly half a million associates who serve over 11 million customers daily through a seamless shopping experience under a variety of banner names.  At The Kroger Co., we are Fresh for Everyone™ and dedicated to our Purpose: To Feed the Human Spirit®.  We are committed to creating #ZeroHungerZeroWaste communities by 2025.  Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.


     Posting Notes:  GA || Savannah || 5720 Ogeechee Rd || 31405 || Kroger Stores || None || Digital/e-Commerce; Pickup; e-Commerce || Employee || Exempt || Full-Time || None