Domain Support Specialist

  • Ericsson
  • IN - KA - Bangalore
  • 2 days ago

Company Name: Ericsson

Location: Bangalore, KA, IN

Overview

We are now looking for a Domain Support Specialist that will be responsible for the coordination, management, execution and reactive maintenance activities that require a higher level of support than offered by the 1st level Operations. This person shall ensure that the services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels.
Responsibilities:

You will help with Assurance support activities

    Incident management
    You will assist with Problem management
    System administration
    And you will work with Charging System operations

Key Qualifications:

    Bachelor level, in engineering (IT, Telecom) or  
    1-2 years’ experience in Telecom Operation.
    Knowledge in IP/Networking, Database and Scripting
    Experience in Ericsson Charging System

Additional Requirements:

    Knowledge of Managed Service telecom operations practice
    Knowledge sharing and collaboration skills
    Ericsson knowledge
    English skills
    Delivering results & meeting customer expectations
    Analyzing
    Working with people
    Creating & innovating
    Applying expertise & technology

 

 

Ericsson provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetics.

Ericsson complies with applicable country, state and all local laws governing nondiscrimination in employment in every location across the world in which the company has facilities. In addition, Ericsson supports the UN Guiding Principles for Business and Human Rights and the United Nations Global Compact.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training and development.

Ericsson expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetic information.

 

Primary country and city: India (IN) || || Bangalore || Consulting&SysInt; IT; ProdMgt; R&D; SalesStratMkt&ComMgt; ServEng; SharedServ; Stud&YP; Supply&Log

Req ID: 415082