Corporate Account Sales Support Specialist

Company Name: NCH Corporation

Location: Irving, TX, US - 75062

Overview

Established, Entrepreneurial, Empowered…Explore the Opportunities!

 

Corporate Account Sales Support Specialist

 

Thank you for exploring a career with Chem-Aqua, a division of NCH Corporation, an international company where we work in small teams that have a direct impact on success. We are looking for a Sales Support Specialist with excellent time management and organizational skills to assist our Corporate Account Managers (CAMs) in completing customer operations tasks as well as sales activities.  The Specialist will juggle many different tasks, have periodic contact directly with corporate customers, and must be professional, personable, and capable of finding an answer to customer problems.  If you are seeking experience and growth in a personable, stable yet thriving environment, our Corporate Account Sales Support Specialist role could be a match for you!

 

A little about us

Applying for a new job is a little like entering uncharted territory. We want you to feel 100% confident about the application process, the position and our company before committing your time to apply, so that none of the above comes as a surprise. Let’s start with some information about our company, Chem-Aqua, so you can get to know us better.

Chem-Aqua is a subsidiary company of NCH Corporation, a privately held, family-owned, global business headquartered in Irving, Texas, near Dallas. NCH has more than 7,500 employees, offices and facilities on six continents, and clients in more than 50 countries. This includes the corporate headquarters as well as the other subsidiary companies. We clean and conserve water, save energy, and deliver best-in-class maintenance solutions, with a focus on industrial and commercial businesses.

 

 

Culture and benefits

We’re a global company with a family feel, offering the same benefits of an international corporation with the personal relationships of a small business. Working in our small teams and close-knit environment, you’d never guess we had a 7,500+ employee head count. We realize a job is more than just a job – it’s an extension of your life and family – and we’re committed to maintaining just that. For us, culture is not just a perk; it’s essential to how we thrive. And that’s speaking for 100 years in the business!

  • Employee-centric environment (regular corporate activities, personal relationships, small teams)
  • Family-first attitude (paid parental leave, work-life balance support, flexible hours)
  • Approachable leadership (collaboration with top leaders, open-door policy)
  • Growth-oriented mindset (autonomy, creative freedom to explore new ideas)
  • Paid vacation and holiday leave
  • Wellness initiatives (on-site fitness facility and cafeteria, planned activities)
  • Community involvement (volunteering, fundraisers, charity events, school sponsorships and donations)
  • Employee recognition programs (appreciation week, awards and ceremonies)
  • Personal and professional development and growth
  • Tuition reimbursement
  • Financial wellness (retirement options, 401K match)
  • Benefits package (medical, dental, vision, life, long and short-term disability)

If this sounds like a fit for you so far, keep reading.

 

A little about you

Qualifications:

  • Bachelor’s degree preferred.
  • Minimum 3 years of experience in a professional role.
  • Proficient in Microsoft Office programs, particularly Excel, Word and PowerPoint.
  • A thorough understanding of the tools and resources available to CAMs, Field Reps and Sales Managers through the NCH & Chem-Aqua structure will be expected after a few months in the position. 
  • Great attention to detail.
  • Strong written and verbal communication skills.
  • This is a remote position, but may travel as much as 25%. Ideally, the MS will live near a mid-sized to large airport in the Northeast US, but location is flexible.

 

Day-to-day work examples

We support growth, opportunity and variety, which means your day-to-day has the potential to adapt with you and your passions. If you’re not challenged and growing, neither are we. For starters, though, here are some day-to-day examples of what you will be doing:

  • Market Research / Lead Generation:  Research different market verticals to discover potential customers, contacts for those customers, trade organizations, market potential, etc.  (finding solid, qualified leads for CAMS)

 

  • Bid Response:  Assist in putting together Bid responses or proposals for CAMs.  Pull together the “modules” in a coherent way, gather necessary information such as insurance, billing and training requirements, and ensure the bid requirements are met.  Review and edit the final bid response or proposal for flow, content, spelling, grammar, etc.  Assist with the final submission to the prospect / customer.

 

  • Customer Onboarding:  Assist the Customer Operations Manager with transition plans for new customers.  Review worksheets (prepared by the reps) to ensure they match what was bid, are correct, and meet the profitability requirements as determined by the Divisional Sales Management.  Ensure the transition schedule and review of account details is reviewed with the customer by the assigned rep, and record compliance.

 

  • Periodic Corporate Customer Reviews:  Gather data from Reps, CAMs and Customer Operations Manager and prepare the CORPORATE review.  Make Data from the corporate review available to individual sales reps and managers for local reviews.  Coordinate with CAMs and Engineers to ensure customer’s Scope of Work is being met, and results are interpreted and communicated to the customer.

 

Sound like a fit for you?

If yes, jump aboard, and apply today.

For next steps, expect a direct phone or email response once we are able to review your application. We are committed to responding to all applicants, no matter the outcome, so we appreciate your patience to allow time for this. In the meantime, learn more about NCH and our culture by checking out our LinkedIn or Facebook pages.

 

 

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.