CONFERENCE SERVICES MANAGER

Overview

 

    • We have an opening for a CONFERENCE SERVICES MANAGER position.
    • Location: Sunnyvale, CA  Note: online applications accepted only.

     

     

    This position is eligible for an Employee Referral Bonus! If you know someone that would be a great fit for this role, you can refer them to this position and potentially earn an Employee Referral Bonus! Click here to view the step-by-step instructions to refer a friend to this position.

     

     

    If you have a positive attitude and a love for learning, you may be interested in joining our team.

     

     

    At FLIK, our operating philosophy is centered on three essential factors: great food, great service and great people. A FLIK Family-Then & Now. Great Food and Great Service are only possible with Great People behind the scenes. FLIK’s steadfast dedication to the training and support of our associates continues to nourish our vision and growth. Dedication, diligence, operational excellence and hands-on expertise are FLIK trademarks – only achievable through the work of our team of professionals. We embark on a relationship with every FLIK associate that provides, demonstrates and cherishes growth, education and ongoing mentoring – today and every day.

     

     

    Full time associates at FLIK are offered many fantastic benefits such as:

    • Medical
    • Dental
    • Vision
    • Flexible Spending Accounts (FSAs)
    • Commuter Benefits
    • Wellness Program
    • Employee Assistance Program
    • Life Insurance for Associates and Eligible Dependents
    • Short Term Disability (STD) and Long Term Disability (LTD)
    • Accidental Death & Dismemberment (AD&D) Insurance
    • Discount Marketplace
    • And other voluntary benefits

    Job Summary

    Summary: As a Conference Services Manager, you will provide the primary support to create the appropriate environment for effective meetings and events.  You will serve as the manager of the customer service process, receiving customer input and responding back with a plan of action. The Conference Services Manager is the point of contact for all users, coordinating events of all types from start to finish while keeping the customers and operation in mind by maximizing space.    
     
    Essential Duties and Responsibilities:

     

    • Effectively plans and communicates to all departments the expressed need of the customer.
    • Works directly with leadership to ensure all catering options/menus are presented to the customer accurately.
    • Ensures that all appropriate communication for upcoming business is complete and distributed in a timely manner to the management team.
    • Works closely with the Audio Visual team to handle room set-ups, A.V. needs, and special requests.
    • Assists management in analyzing all aspects of the operation and reporting on any aspect that does not seem to be functioning properly.
    • Performs other duties as assigned.

     

    Qualifications:

     

    • 2 years of hotel, corporate or conference center experience.
    • Previous conference services management or supervisory experience.
    • Basic understanding of AV equipment.
    • Ability to lift / move conference furniture and equipment.
    • Superior quantitative, oral and written communications and problem-solving/strategizing skills.
    • Advanced computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet.
    • Bachelor’s degree is preferred.

    About Compass Group: Achieving leadership in the foodservice industry
     

    Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
     

    Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. *Los Angeles applicants: Compass Group will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box ordinance).

     

    Req ID: 310299

    SALARIED EXEMPT