Cellar Door Manager

Company Name: Accolade Wines Australia Ltd

Location: Tanunda, SA, Au

Job Duration: 2023-11-18 to 2023-12-18


About us


At Accolade Wines, our purpose is to enrich everyday moments. As one of the world’s leading wine companies, our award-winning portfolio includes beloved brands such as Hardys, Grant Burge, St Hallett, Mud House, Jam Shed and many more. We are one of the largest wine producers in the world – we’ve been around since 1836, and our portfolio has won nearly 9,000 international wine show awards in the last decade. 

About the role


The driving force behind our business is our people – we have over 1,000 staff across Australia, the UK, Europe, Asia, South Africa, New Zealand and the Americas, and every one of us is passionate about making the ordinary extraordinary through our amazing wines.


We are now recruiting for a passionate Cellar Door Manager at our Rolf Binder Cellar Door. In this role you will mange the cellar door, building and implementing the strategic direction for the Rolf Binder Cellar Door team. 
If you are passionate about wine, and eager to share your hospitality and tourism expertise with people, then we would love to hear from you! 


As our Cellar Door operates seven days per week, this role involves regular weekend work as well as occasional evening work. 


This role is full-time.


Please note: This role is a 9-month fixed term contract.

Key responsibilities include:


  • Ensure all staff demonstrate the highest standards of customer service excellence, providing a unique luxury and informative experience to every guest visiting the award-winning Rolf Binder cellar door
  • Execute sales strategies and manage discretionary marketing and pricing to achieve assigned financial targets
  • Manage budgeted operating expenses, trading costs, samples costs and stock holdings to agreed levels
  • Actively develop and manage onsite functions and events to ensure the facilities at Rolf Binder are well utilised, working with local partners and key stakeholders as appropriate
  • Actively seek out opportunities for the Cellar Door to participate in community and regional activities and events to drive visitation, and be an active member of local industry groups and community organisations

What you’ll bring:


  • 2+ years’ experience managing a cellar door, hospitality venue, restaurant or event facility, including management of financial performance, people and facilities.
  • Confident leadership style, strong people management skills, and a professional approach, demonstrating flexibility and ownership
  • Knowledge of the Barossa region and its offering to visitors, as well as Australian fine wine varietals and styles
  • Intermediate computer literacy (MS Office suite, POS systems, ecommerce platforms) and basic financial literacy 
  • Understanding of employee relations and WHS principles in a cellar door environment
  • Responsible Service of Alcohol accreditation and a valid driver’s licence (required). 
  • Qualifications in a wine-related or hospitality-related discipline (desirable). 

What you can expect:


Accolade Wines will provide the ideal climate and a hand-picked rewards package for you to make a difference in our successful and growing business. 


You will also have access to: 

  • Wine allowance and access to unique wine specials 
  • Flexible working (Up to 2-3 days working from home) 
  • Paid Parental Leave
  • Start your weekend early with our Fast Friday finishes! 
  • Beautiful Cellar Door located in the Barossa region
  • Loyalty Leave 
  • Accolade Wines Anniversary day off 
  • Go Beyond Day – making a different in your local community 
  • Access to an extensive online learning library 
  • Private Health Insurance Discounts 
  • Annual Flu Vaccination Program 
  • Employee Assistance Program 
  • Various exclusive employee discounts  


Want to find out more? Watch us in action here: https://www.youtube.com/watch?v=gRtn17Hgz8M