Work Schedule/Days: Rotating Weekend / Saturday; Sunday
Employment Type: Occasional
Location: Scottish Rite
Requisition #: 88122
Provides assistance and support to clinical laboratory personnel. Performs pre-analytical processes. Works effectively with others to meet patient and care provider needs. Actively promotes a lean work culture by performing team member duties to encourage consistent use of lean principles and processes, including continually seeking work process improvements. Recognizes necessity of taking ownership of own motivation, morale, performance, and professional development. Strives for behavior consistent with being committed to the laboratory’s and Children’s Healthcare of Atlanta’s mission, goals, and values.
- High school diploma or equivalent
- No professional certifications required
- No minimum experience required
- Two years of experience with laboratory specimen processing or phlebotomy
- Associate’s or bachelor’s degree in an applied science (biology, chemistry, etc.)
KNOWLEDGE SKILLS & ABILITIES*
- Must understand basic medical terminology
- Must possess excellent customer service and communication skills
- Laboratory computer skills
- Ability to perform multiple concurrent tasks in a frequently stressful environment while maintaining strong customer service standards in dealing with customers and coworkers
- Strives for adult-adult relationships with colleagues, subordinates, and superiors
- Enters orders and receives all specimens in Laboratory Information System (LIS). Processes specimens based on testing requirements. Uses critical thinking principles to determine appropriateness of specimens.
- Accurately prepares send-out requisitions and samples for referral testing. Assures validity of requisition to meet applicable Managed Care and Medicaid guidelines. Processes Lab Corp and Quests specimens from out patients and draw stations.
- Is competent in other departments, such as Referral testing or Phlebotomy.
- Manages workflow in all pre-analytical areas, the front office, specimen collection, and specimen processing area. Is a resource for clinicians with test ordering management. Is responsible and assists in training new employees.
- Maintains equipment, supplies, and work area. Ensures safe environment which is functional as well as professional in appearance and safe for patient care, the public, and staff. Performs other duties as required by the department.
- Demonstrates familiarity with and follows hospital and departmental policies and procedures, including those pertaining to safety and compliance. Performs quality assurance by monitoring collection pending logs, OL monitor, timed and stat specimens, HRP and the LIS error log. Documents order errors and integrity of specimen issues.
- Actively promotes a Lean culture by performing duties to promote an understanding and consistent use of Lean principals and processes. Using an awareness of how the work performed is valued by the customer, performs duties, makes decisions, takes actions and continually strives to improve work processes
Safety: Practices proper safety techniques in accordance with hospital and departmental policies and procedures. Responsible for the reporting of employee/patient/visitor injuries or accidents, or other safety issues to the supervisor and in the occurrence notification system.
Compliance: Monitors and ensures compliance with all regulatory requirements, organizational standards, and policies and procedures related to area of responsibility. Identifies potential risk areas within area of responsibility and supports problem resolution process. Maintains records of compliance activities and reports compliance activities to the Compliance Office.
The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be an exhaustive list of all job duties performed by the personnel so classified.
Ability to lift up to 40 lbs independently and greater than 40 lbs with assistance
Bending/Stooping – Occasionally (activity or condition exists up to 1/3 of time)
Climbing – Not Present
Hearing/Speaking – Effective communication with employees, supervisors/managers and staff. Effective communications with patients and visitors, as required.
Lifting – Occasionally (activity or condition exists up to 1/3 of time)
Pushing/Pulling – Not Present
Sitting – Occasionally (activity or condition exists up to 1/3 of time)
Standing – Frequently (activity or condition exists from 1/3 to 2/3 of time)
Walking – Occasionally (activity or condition exists up to 1/3 of time)
Definite potential for exposure to blood and body fluids
Children’s Healthcare of Atlanta has been 100 percent committed to kids for more than 100 years. A not-for-profit organization, Children’s is dedicated to making kids better today and healthier tomorrow.
With 3 hospitals, 20 neighborhood locations and a total of 673 beds, Children’s is the largest healthcare provider for children in Georgia and one of the largest pediatric clinical care providers in the country. Children’s offers access to more than 60 pediatric specialties and programs and is ranked among the top children’s hospitals in the country by U.S. News & World Report.
Children’s has been recognized as a Fortune 100 Best Place to Work, a Best Place for Working Mothers, and as a top employer for diversity and millennials. We offer a comprehensive compensation and benefit package that supports our mission, vision and values. We are proud to offer an array of programs and services to our employees that have distinguished us as a best place to work in the country. Connect to our mission of making kids better today and healthier tomorrow.
Have questions about the recruitment process? Check out What to Expect.
Address: 1001 Johnson Ferry Road NE, Atlanta, GA 30342
Function: Allied Health – Laboratory Services