Services/Spt Prog Specialist

Company Name: Keysight Technologies

Location: Gurugram, IN

Job Duration: 2022-01-13 to 2022-02-12

Overview

Internal Job Description

  • As a prime responsibility incumbent will be to contribute to Salesforce Service Cloud Reporting. 
  • The incumbent will be required to publish various reports/dashboards/BFTs for the Global Services Business within stipulated TAT. 
  • The incumbent will be required to prepare these reports using various data extracting tools such as Salesforce Service Cloud/Incorta/Micro Strategy/Spotfire etc.
  • The incumbent is supposed to work on reports using platforms like Siebel, Oracle, Service cloud etc.
  • The incumbent is required to engage cross-functionally and contribute to key programs such as BI Transformation & Reporting Centralization. 
  • The incumbent will have important role to drive reporting changes under Siebel Replacement Program (LEBEIS).
  • Good understanding of Data analytics and data synthesis is a must.
  • Strong communication skills to work with global partners.
  • Making sure KPIs are met and participate in review meetings with partners.
  • Able to work in a team environment. 

Job Description

  • As a prime responsibility incumbent will be to contribute to Salesforce Service Cloud Reporting. 
  • The incumbent will be required to publish various reports/dashboards/BFTs for the Global Services Business within stipulated TAT. 
  • The incumbent will be required to prepare these reports using various data extracting tools such as Salesforce Service Cloud/Incorta/Micro Strategy/Spotfire etc.
  • The incumbent is supposed to work on reports using platforms like Siebel, Oracle, Service cloud etc.
  • The incumbent is required to engage cross-functionally and contribute to key programs such as BI Transformation & Reporting Centralization. 
  • The incumbent will have important role to drive reporting changes under Siebel Replacement Program (LEBEIS).
  • Good understanding of Data analytics and data synthesis is a must.
  • Strong communication skills to work with global partners.
  • Making sure KPIs are met and participate in review meetings with partners.
  • Able to work in a team environment. 

Job Qualifications

  • Bachelors or Master Degree or University Degree or equivalent plus typically > 3 years of relevant experience
  • Hands on experience in one or more of Business Intelligence tools like Incorta, Spotfire, Mircro strategy, Power BI etc.
  • Experience in Salesforce Service Cloud Report Development.
  • Experience in customer focus operational organizations
  • Experience in data visualization and analytics preferably from a supply chain environment
  • Experience in working with a global diversified team in a remote environment
  • Lean & Green belt project certification will be preferred

Job Function

Support / Service

 

Shift:

Day Job

Schedule:

Full Time (F)

Travel Required:

< 25%

Employment Program:

Regular

Duration (Temp Positions Only):

Not Applicable

 

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Careers Privacy Statement 

***Keysight is an Equal Opportunity Employer.***

Candidates can be considered to work from the following locations:

APAC : India : Haryana : Gurugram

Job ID : 43922