Senior Marketing Manager – Marketing Information Managemen

Company Name: CenturyLink

Location: BROOMFIELD, CO, US - 80021

Job Duration: 2021-10-13 to 2021-11-12

Overview

About Lumen
Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.

The Role

As Sr. Marketing Manager for Marketing Information Management, you will have the opportunity to drive continued improvement through the outstanding internal communication of marketing strategy to frontline agents.

The Main Responsibilities

  • This position will develop, implement, and maintain digital resources that assist frontline representatives with understanding and explaining product benefits, marketing offers and improving the customer experience. This includes writing scripting, developing training resources, recording short videos and other multi-media tactics.
  • The applicant will also work within project teams to assess and implement communication and training needs as it relates to products, offers and service.  This role will have a Small Business focus.
  • The applicant will collaborate with partners across the organization including segment and strategy teams in the Copper, Fiber, Quantum Fiber, Small Business, Product, Marketing Ops and MarComm to align strategy and initiatives with end user resources.
  • The successful candidate should have a combination of outstanding communication skills (written and verbal) as well as the ability to break down complex processes into simple terms. They will also be able to work well in a rapidly changing and dynamic environment and in both team and individual settings. The ability to self-edit and proofread is also key.  

 

What We Look For in a Candidate

  • Required Bachelor’s degree or equivalent education and 5+ years relevant experience. 
  • Experience with WordPress, Storyline, Adobe Creative Cloud or Small Business is preferred.
  • Excellent writing, proofreading, and editing skills.
  • Experience with designing written communications about products, offers, and services

What to Expect Next

Requisition #: 266434

When applying for a position, you may be subject to a background screen (criminal records check, motor vehicle report, and/or drug screen), depending on the requirements for the position.  Job-related concerns noted in the background screen may disqualify you from the new position or your current role.  Background results will be evaluated on a case-by-case basis.

EEO Statement
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”).  We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

NOTE: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. 

Disclaimer
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.