Security Dispatcher 1

Company Name: GardaWorld

Location: Regina, SK, CA

Job Duration: 2021-07-22 to 2021-08-21

Overview

Are you ready to suit up?

We are looking for Dispatchers to work in our 24/7 control center. 

As a dispatcher, you will be responsible for coordinating activities between alarm centers, patrollers, our customers and communicate with them as needed.

What you’ll be doing

  • Receive and record book on, off and check in calls from multiple areas
  • Receive client requests and schedule shifts for guards as necessary
  • Signing up service agreements as per policies and procedures
  • Respond to staff and client inquiries regarding schedules
  • Handle dispatch of urgent alarm calls 
  • Prepare reports at the end of every shift documenting the events over the shift
  • Other duties as assigned

What we offer

  • Competive standard wages
  • Ongoing training and development available
  • Medical benefits after 90 days
  • Safe work environment

What we’re looking for

  • Grade 12 diploma or equivalent
  • Excellent English communication skills both written and verbal
  • Excellent customer service and report writing skills
  • Prior security and/or scheduling experience is desirable but not necessary
  • Ability to work rotating shiftspreferred
  • Professional deportment