Seasonal Contract: HR Representative

Company Name: Banco Popular

Location: San Juan, PR

Job Duration: 2021-06-11 to 2021-07-11

Overview

At Popular, we offer a wide variety of services and financial solutions to serve our communities in the Island and abroad. As employees, we are dedicated to making our customers dreams come true by offering financial solutions in each stage of their life. Our extensive trajectory demonstrates the resiliency and determination of our employees to innovate, reach for the right solutions and strongly support the communities we serve; this is why we value their diverse skills, experiences and backgrounds.

 

Are you ready for a rewarding career?

Over 7,900 men and women in Puerto Rico, Virgin Islands and the United States work at Popular.

Come and join our community!

Seasonal Sourcer

General Description

Provide exceptional customer service by responding to all walk-in customer service requests, inbound applicant calls and written correspondences. Build rapport with each applicant. Actively listen to applicants’ requests and inquiries and resolve them according the established period. Provide internal customers and applicants ‘orientation about Our People processes and policies related to Talent Acquisition. Document in detail all interactions with applicants by email and/or Success Factors. Refer some situations to Our People specialized units.

Essential Duties and Responsibilities

  • Support candidate pre-screening process for high volume positions, that include but are not limited to perform phone interviews, administer job postings, respond candidate inquiries, test coordination.
  • Support and provides an exceptional service experience to internal and external clients within pick up calls, respond emails and others.
  • Respond to internal and external customers ‘questions and general inquiries related to Human Resources systems, processes and policies.

Minimum Education

Bachelor’s degree in Human Resources, Labor Relations or Psychology.

Experience

Two (2) years of experience in talent acquisition field.

Certifications / Licenses

No certifications or license needed.

Competencies

Accountability

Analytical Discipline

Collaboration & Teamwork

Change Agent

Customer Centric

Self-Development

Business Excellence

Character

Additional Information

The information provided here is only a general guide as to the nature of the position and does not constitute an exact description of the goals, tasks, duties, and responsibilities of the position. The specific details of each position are described in the employee’s performance evaluation.

Important: The candidate must provide evidence of academic preparation or courses related to the published job.

 

If you have a disability and need assistance with the application process, please request a reasonable accommodation by emailing reasonableaccommodations@popular.com,. This email inbox is monitored for reasonable accommodation requests only. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations, Any other correspondece will not receive a response.

 

As Puerto Rico’s leading financial institution, we reaffirm our commitment to offer essential financial services and solutions for our customers at all times, including during emergency situations and/or natural disasters. Popular’s employees are considered essential workers, whose role is critical in the continuity of these important services even under such circumstances. By applying to this position, you acknowledge that Popular may require your services during and immediately after any such events.

 

 

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Popular Inc., is an Equal Opportunity Employer

Learn more about us at www.popular.com and keep updated with our latest job postings at www.jobs.popular.com.

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