Salesforce Marketing Cloud Configuration Developer – Work From Home

Company Name: CenturyLink

Location: WORKS FROM HOME, AZ, US

Job Duration: 2021-05-04 to 2021-06-03

Overview

About Lumen
Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.

The Role

This position, under limited supervision, defines market, including competitive analysis/definition of product functionality. The position is part of the Salesforce & Marketing Cloud configuration team and is not only responsible for product and project management but also Salesforce & Marketing Cloud administration, configuration, and development.

The Main Responsibilities

  • Drive and manage the ongoing development of the CRM and Marketing tools.
  • Support adoption and integration of the CRM and Marketing tools into related areas of the organization.
  • Responsible for coordinating development of complex Salesforce product(s) from conception to delivery to optimize profit and meet marketing, financial and corporate growth objectives.
  • Gathers data on market conditions and customer requirements to assess appropriate implementation or management of Salesforce product which maximizes revenue and margins and aligns with corporate strategic direction.
  • Collaborates with wide variety of functional areas such as sales, engineering, IT and operations to develop/implement enhancements for Salesforce product(s).
  • Take ambiguous and complex business problems and using research and business assessment capabilities, define the problem, drive innovative ideas, define the opportunity set, and recommend actionable next steps.
  • Develop efficient and effective processes for rapid business solutions.
  • Develop, test, demonstrate, and support Salesforce system configuration solutions – reporting, workflows, custom objects and fields, data-extensions, automations, dynamic content scripting and templates to support complex communication journeys using email, SMS, mobile push, direct mail and robo-calls.
  • Responsible for developing and enforcing key capabilities and standards related to: lead management, preference management, contact identity, naming conventions, GDPR, CCPA, and CITA best practices.
  • Participate in the solution design process with Marketing Cloud including building journeys, writing queries, building data extensions, writing AMPScripts and SSJS
  • Production support for existing campaign automation solutions as well as maintaining and troubleshooting active solutions
  • Assist in the design of marketing automation programs including Triggered Sends, Automation Studio Activities, Platform configuration, multi-channel integrations, audience segmentation, and other components needed for marketing campaigns
  • Partner with project teams to design and implement solutions with Salesforce Connector and data models with Sales Cloud

What We Look For in a Candidate

  • Bachelor’s degree or equivalent education and related experience
  • 6+ years related experience (4+ years with a master’s degree
  • 5+ years Salesforce administrator or developer experience with preference to developer skills
  • 2+ years Salesforce Marketing Cloud experience
  • Experience working with internal business partners and outside consultants
  • Experience delivering solutions using agile methodologies and processes
  • Salesforce configuration, testing, and deployment experience (Marketing Cloud Developer, Cloud Consultant, Email Specialist
  • 2+ years of exposure to integrations, developing and executing data migrations (SOAP APIs, REST APIs and integration techniques).
  • Experience with Lead Management and Reporting in Salesforce
  • Hands-on experience with Content Builder, Journey Builder, MobileConnect, Automation Studio, Contact Builder (Data Designer)
  • Experience with HTML and CSS (specifically for Emails)
  • Experience with scripting languages and protocols such as SQL, AMPScript, SSJS, JavaScript, XML, JSON
  • Experience with at least 2 full-scale SFMC project

 

 

 

What to Expect Next

Requisition #: 250137

EEO Statement
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”).  We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.