Company Name: Compass Group Holdings PLC

Location: DALLAS, TX, US - 75252

Job Duration: 2022-01-14 to 2022-02-13


ESFM is the corporate Integrated Facilities Management (IFM) division of Compass Group USA and a Keystone member of the International WELL Building Institute (IWBI). 


Rooted in hospitality, ESFM elevates the workplace experience as the single source of innovative FM solutions that ensure a safe, healthy, and sustainable environment. ESFM’s clients include many household names from Life Science, Technology, Oil & Gas and Manufacturing markets. 


ESFM self-performs 80% of all IFM solutions provided to clients. Their portfolio of service categories includes Environment, Health & Safety, Facilities Maintenance & Engineering, Sustainability, Janitorial & Industrial Cleaning, Laboratory Support and Workplace solutions.  This self-performance model creates a consistent hospitality experience for clients, resulting in higher engagement and productivity from their employees. 


In 2020, ESFM (formerly Eurest Services) won the George Graves Award for Facility Management Achievement from the International Facilities Management Association (IFMA).


Remote work with regular travel to client sites located in multiple states, most on the east coast, but also CA and TX.  Candidates city/state location is open however access to a major airport is essential.  


Positions at this location require a COVID-19 vaccination. Where permitted by law, applicants who are offered a position for this account will be asked about their vaccination status, which must meet minimum business requirements. All religious, medical, or other legally recognized exemptions regarding vaccination status will be considered.

Job Summary

The Quality Assurance Specialist is responsible for supporting and implementing the quality management system. This role supports cGxP Quailty Assurance programs including: internal and external audits, document control, non-conformance investigation, corrective and preventive action (CAPA) implementation and monitoring. The Quality Assurance Specialist is guided through knowledge of the continuous quality improvement practices within the industry, current quality guidelines and regulations, applicable laws, health, safety and environmental practices, principles of management and supervision, client specific SOPs and Compass department procedures and policies. This position reports to the QA Director.

Essential Duties and Responsibilities:

  • Provides Audit support to operations teams including pre audit readiness verification, audit participation as needed, and post audit corrective action
  • Providing subject-matter and functional support to internal & external partners. Implements Client quality initiatives and trainings with ESFM operations teams and vendors to ESFM as needed.
  • Maintains vendor qualifications and ASL for vendors who may impact GxP space.
  • Performs periodic GxP auditing to include but not limited to adherence to Client specific SOPs, Good Documentations Procedures (GDP), and cleaning log books.
  • Supports team with follow up on GxP non-conformance issues as needed.
  • Ensures standardization across all business lines to support operations.
  • Analyzing data to identify areas of improvement in the process, especially related to reduction of Non Conformance Reports (NCRs) and deviations.
  • Leads and collaborates on non-conformance and CAPA investigations.
  • Driving root cause identification, analysis, and containment action with urgent, but thorough investigations.
  • Communicating results, metrics improvements, and necessary escalations to Quality and other department area leaders and managers effectively.
  • Evaluating existing Quality documentation and procedures for compliance and accuracy.
  • Exhibiting professional behavior with internal and external business associates that is compliant with company and customer SOPs.
  • Ability to problem solve and troubleshoot issues related to quality and/or operational issues while meeting deadlines.
  • Prepares and maintains a variety of company records and reports as required.

Preferred Qualifications:

  • Bachelors’ Degree in a related science field and 2 years in Medical Device and/or Pharmaceutical industry experience
  • or equivalent combination of education and experience
  • Proficiency using the Internet and Microsoft Office programs including MS Word, MS Excel, MS PowerPoint, MS Outlook
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to write routine reports and correspondence.
  • Ability to speak effectively before groups of customers or associates of organization.
  • Travel and time away from home is an essential requirement for this role.

Apply to ESFM Services today!

ESFM is a member of Compass Group USA

Click here to Learn More about the Compass Story


Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Req ID:946091