Coordinates the daily operations of a physician office, including the medical records process, patient and physician scheduling, controlling the front desk, accounts payable, confirming appointments, office supplies, and insurance verification. Responsible for charge entry and patient balance processing and daily reconciliation of charges and payments. Models appropriate behavior as exemplified in MLH Mission, Vision and Values.
High school graduate or GED
Must have at least two (2) years of related work experience.
Associate’s degree or comparable formal education
Experience in a medical office environment
Ability to type lengthy or detailed memoranda.
Excellent computer skills in word processing, database and spreadsheet programs, and e-mail and calendar functions.
Ability to operate standard office equipment.
Excellent organizational skills. Excellent verbal and written communication skills.
Knowledge of medical terminology.
Key Job Responsibilities
Coordinates and maintains an efficient physician office operation.
Coordinates scheduling, registration, and insurance verification for the physician practice.
Serves as first contact for patients and/or family members.
Performs other job functions as requested.
The physical activities of this position may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion.
Must have good balance and coordination.
The physical requirements of this position are: light work – exerting up to 25 lbs. of force occasionally and/or up to 10 lbs. of force frequently.
The Associate is required to have close visual acuity to perform an activity, such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; or extensive reading.
The conditions to which the Associate will be subject in this position: The Associate is not substantially exposed to adverse environmental conditions; job functions are typically performed under conditions such as those found in general office or administrative work.
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