At Popular, we offer a wide variety of services and financial solutions to serve our communities in the Island and abroad. As employees, we are dedicated to making our customers dreams come true by offering financial solutions in each stage of their life. Our extensive trajectory demonstrates the resiliency and determination of our employees to innovate, reach for the right solutions and strongly support the communities we serve; this is why we value their diverse skills, experiences and backgrounds.
Are you ready for a rewarding career?
Over 7,900 men and women in Puerto Rico, Virgin Islands and the United States work at Popular.
Come and join our community!
Full Time Job Opportunity
Sell mortgage products to potential clients contacted through different internal channels, such as: Telemarketing, Internet, referrals and walk-in clients on premises units.
Essential Duties and Responsibilities
Interview and provide orientation to clients to offer best available mortgage product. Makes outbound calls, and personal lead follow-up calls or emails to potential customers to offer mortgage products. Handles inbound sales lead calls, emails and referrals. Assist potential walk-in customers on company premises to convert into sales. Pre-qualify potential clients according to customers’ financial capabilities. Prepare good faith estimate. Evaluates costs and revenue of agreements to determine if they are profitable to continue. Originate mortgage loan applications. Reviews business trends and advises customers regarding expected fluctuations. Promotes cross-selling of other financial services offer by the corporation. Builds and maintains relationships with customers. Prepares reports of business transactions, forms and agreements to complete sales. Follow standard operating procedures and Quality Service Standards. Assure compliance with all applicable regulations on a timely basis. Attain annual and monthly sales goals.
Bachelor’s Degree in Business Administration or related fields
One (1) to three (3) years of mortgage sales experience, or related experience.
- Knowledge in mortgage products (FHA, VA, Conventional, etc.)
- Basic knowledge about the principles and processes to provide clients a personalized service and quality of service standards.
- Knowledge in mortgage banking, state and federal applicable regulations to the industry.
- Excellent listening skills. Able to understand what client’s express. Understand; clarify information through questions in order to identify their needs.
- Able to use marketing, cross-selling and consulted sales techniques and strategies.
- Able to demonstrate responsibility and professional ethic.
- Planning and organization skills.
Collaboration & Teamwork
Important: The candidate must provide evidence of academic preparation or courses related to the published job.
If you have a disability and need assistance with the application process, please request a reasonable accommodation by emailing firstname.lastname@example.org,. This email inbox is monitored for reasonable accommodation requests only. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations, Any other correspondece will not receive a response.
As Puerto Rico’s leading financial institution, we reaffirm our commitment to offer essential financial services and solutions for our customers at all times, including during emergency situations and/or natural disasters. Popular’s employees are considered essential workers, whose role is critical in the continuity of these important services even under such circumstances. By applying to this position, you acknowledge that Popular may require your services during and immediately after any such events.
Popular Inc., is an Equal Opportunity Employer
Learn more about us at www.popular.com and keep updated with our latest job postings at www.jobs.popular.com.
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