Marketing Analyst Pl Job

  • AGCO
  • BR - Sao - Campinas
  • 3 weeks ago

Company Name: AGCO

Location: Campinas, Sao, BR

Job Duration: 2021-11-11 to 2021-12-11


Job Summary

Responsible for AGCO’s Customer Care area attending all brands regarding SAC and SAC 2.0 processes, using trello, Tableau, Sales Force and also all plant visit programs


Job Responsibilities

– Responsible for attendance, communications and alignment with the dealer network about Plant Visit, Sac and Sac 2.0 attendance and treatment – Preparation of final reports of all actions performed (Sac, SAC 2.0, Leads, Red alert, treats) – Responsible for managing the purchasing process of all actions anda budget involving Customer Care and Visiting. Plant – Continuous search for new suppliers/partners – Control of Visits of all plants (alignment with employess support and guides, scheduling, logistics, gifts, etc.); – SAC 2.0 – Customer Service in several channels (websites, social networks, phone, etc) – Responsible for the outsourced company that operates the customer service – Constant search for improvements and digitalization for better integration of internal processes


Job Requirements

Bachelor Degree. Experience in the area of Customer Care Experience in the agro-market recommended