The Manager, Digestive Health Clinics is responsible for the daily clinical operations in all areas of the assigned Hoag Digestive Health Clinic locations. This includes, but is not limited to, staffing, patient care, physician, and staff engagement.
The Manager provides leadership in clinical operations. Responsibilities include the assessment, planning, and implementation of the daily patient schedule, upholding standards of excellence in patient care, assuring compliance with all regulatory and/or legal entities and maintaining quality standards, and fostering collaborative relationships with the practicing physicians and the clinical supervisors within the Hoag Digestive Health Clinics.
In close collaboration with the Hoag Family Cancer Institute service line leaders and under the direction of Institute leadership, the Manager establishes performance improvement goals for the department; evaluates the capabilities of all personnel prior to delegating duties within the department; projects and image of professionalism in communication, appearance, and conduct; participates in the continuous quality improvement process and program growth and development.
Education and Experience
Bachelor’s degree from an accredited university.
Must have five (3) years progressive supervisory experience or equivalent in clinical operations in outpatient settings.
Master’s degree in Business, Healthcare Administration from an accredited university
Experience in working with staff, nurses and physicians in a matrix reporting structure. Knowledge of the regulatory environment in not-for-profit organizations.
Experience with research and academic environments.