Director Physician Practice Administration – Division of Ophthalmology – CSA

Company Name: Childrens Hospital of Philadelphia

Location: Philadelphia, PA, US - 19104

Job Duration: 2022-01-14 to 2022-02-13


Location: LOC_BUERGER-Buerger Center Ambulatory Care 

Req ID: 162523

Shift: Days

Employment Status: Regular – Full Time 

About Us

We’re seeking breakthrough makers! Children’s Hospital of Philadelphia was built on the belief that we can change lives. Today, in every role throughout our hospital, research institute and care network, the 22,000 members of our workforce are finding new ways – big and small – to make a difference for the patients and families we serve.

If you are ready to challenge yourself, be inspired and grow – no matter what your role – you just may be the kind of breakthrough maker who will thrive at CHOP.

Job Summary

This role is responsible for the financial, administrative, operational, managerial, human resources and strategic planning issues related to his/her assigned divisions. His/her responsibilities span all areas of the divisional, departmental and institutional missions, including administrative leadership for clinical care, teaching and research. The Director works in conjunction with the Division Chief and Senior Administration in the Department and the Hospital. The Director is also responsible for the oversight of outreach, billing and compliance initiatives and for all personnel matters related to Faculty, Fellows, Professional and Support Staff.

Job Responsibilities

  • Financial Management:  Is accountable for financial operations, management of the operating budget, development of annual budgets, provision of variance reports and performance analysis, management of special purpose accounts and other budgets, development of capital budgets and management of grant and extramural funding in collaboration with Stokes.
  • Operations:  In conjunction with Division Chief, provides strategic direction and operational leadership for all initiatives and programs across the division.  Helps create a culture of operational excellence that supports divisional business strategies and upholds CHOP’s mission, vision and core values enhancing the Ideal Patient Experience.
  • Human Resources:  In conjunction with Division Chief, coordinates new and on-going recruitment, promotion and retention activities for staff in the division, including faculty, fellows and all non-MD staff, according to applicable CHOP and University policies.  Responsible for selection, credentialing, productivity, compensation and benefits, training and approval of payroll processing for divisional staff.  Enforces and assists in interpretation of CHOP and University Human Resources Policies and Procedures.
  • Strategic Planning:  Working with Division Chief and relevant CHOP Departments, develops and maintains an understanding of the competitive marketplace for Divisional services. Identifies new opportunities for growth and threats to current market share, collecting and analyzing data to support findings, and develops business plans for implementation of new services and new sites of service.
  • Central and Hospital Activities:  Participates in a variety of Departmental, Hospital and community service activities. Activities can include serving on departmental and hospital committees and project teams, attendance at the monthly Administrative Director meetings, attendance at the annual administrative retreat, when applicable, participates in presentations, abstracts, posters and community service projects.

Required Education and Experience

Required Education: Bachelor’s degree

Required Experience:

  • Ten (10) years of leadership experience in academic, medical or practice management

Preferred Education, Experience & Cert/Lic

Preferred Education: Masters degree

Preferred Experience:

  • Twelve (12) years of leadership experience in academic, medical or practice management
  • Seven (7) years of management experience.

Additional Technical Requirements

  • Demonstrated track record of successfully collaborating with organizational senior leaders, physicians and peers.
  • Excellent financial management skills.
  • Excellent physician/staff relationship management skills.
  • Excellent verbal and written communications skills
  • Excellent critical thinking / problem-solving skills
  • Excellent interpersonal skills
  • Excellent analytical skills
  • Ability to exercise a high degree of initiative, judgment, discretion and decision making to achieve organizational objectives.
  • Ability to manage and motivate all levels of employees.
  • Ability to manage multiple projects simultaneously and work effectively and efficiently with strict deadlines.
  • Ability to collaborate with stakeholders at all levels
  • Ability to be flexible and adaptable to change
  • Intermediate knowledge of group-teamwork dynamics; ability to create and work in strong team atmosphere.  
  • Familiarity with and commitment to quality/process innovation concepts and techniques.
  • Commitment to quality/patient safety and excellence.



To carry out its mission, it is of critical importance for the Children’s Hospital of Philadelphia (CHOP) to keep our patients, families and workforce safe and healthy and to support the health of our global community. In keeping with this, CHOP has mandated all workforce members on site at any CHOP location for any portion of their time be vaccinated for COVID-19. This mandate also applies to workforce members performing work for CHOP at non-CHOP locations. The CHOP COVID-19 vaccine mandate is in alignment with applicable local, state and federal mandates.

CHOP also requires all workforce members who work in patient care buildings or who provide patient care to receive an annual influenza vaccine. Employees may request exemption consideration for CHOP vaccine requirements for valid religious and medical reasons.

Please note start dates may be delayed until candidates are fully immunized or valid exemption requests are reviewed. In addition, candidates other than those in positions with regularly scheduled hours in New Jersey, must attest to not using tobacco products.

EEO / VEVRAA Federal Contractor