Do you have a degree or trade along with a strong facilities background?
Can you deliver hard and soft services, on time and on budget?
Join CSIRO CBIS today and help us make a difference!
The CSIRO Business and Infrastructure Services (CBIS) Coordinator – Facilities is responsible for the smooth operation of site property and buildings and support services within their area of responsibility. The role typically assists a small team that delivers services that may include: Receipt and dispatch including some level of stores facility; reception and administrative duties; fleet site-based management; site security and access control and workflow coordination services required to process, allocate and monitor the facilities management related work for the site and area under their control.
Working as part of the broader CBIS Regional team, the role delivers high-quality services and contributes to the continuous improvement of workflow systems and processes. The CBIS Coordinator – Facilities, coordinates the delivery of the facilities maintenance services, both hard and soft, and daily operational activities including the provision of efficient corrective maintenance works and preventative maintenance activities.
Your duties will include:
Liaising with clients to determine their needs, tailoring solutions to potentially conflicting requirements, taking personal responsibility for client satisfaction, and correcting problems promptly and in a constructive manner.
Using technical expertise to lead a range of support activities/ functions, with independence of action within own function, achieving results through the use and allocation of available resources, within constraints laid down by managers.
Providing leadership and supervision to administration staff and take responsibility for the performance management and career development of the individuals.
Influencing the decisions of managers by recognising the need for change and initiating innovative solutions/proposals; and liaise with and influence related professions to develop practices that support the Business Unit.
Coordinating services to receive, process, assess, manage and monitor all job requests, utilising the CBIS works order management and invoicing system, through to completion in accordance with all relevant emergency procedures and the relevant reactive maintenance Service Level Agreements.
Facilitate the effective flow of timely and accurate information to and between internal customers, CBIS personnel within their state, and contractors.
Location: Kensington (Perth), WA
Salary: AU$85k – AU$96k plus up to 15.4% superannuation
To be considered you will need:
Relevant diploma/degree or trade and relevant work experience in the delivery of Building Maintenance and/or facility management services including “hard services” and “soft services”
Proven interpersonal skills including sound negotiation and written and oral communication skills and an ability to cultivate productive working relationships with internal and external stakeholders, landlords, tenants, and service providers.
Knowledge, experience, and ability in the coordination of timely procurement and delivery of reliable, cost-effective FM services.
Ability to work independently, accept responsibility and direction, and be accountable for on-site service provision, including the capability to co-ordinate trade and other services contractors to ensure delivery of hard and soft services in accordance with relevant time, cost, quality, statutory, and user satisfaction requirements.
Knowledge/experience and appreciation of relevant procedures/protocols, compliance and statutory requirements associated with Federal, State, and Local Government building and services codes and regulations, and Occupational Health and Safety requirements
Sound ability to work closely with a diverse operational team of property professionals across several sites and proven experience providing support to a complex property portfolio comprising of several sites and a diverse cross-section of business requirements.