Compliance Project Manager

Company Name: Consumers Energy Company

Location: Jackson, MI, US - 49201

Job Duration: 2021-07-22 to 2021-08-21




Join the diverse and dynamic team that powers Michigan’s largest energy provider and one of the nation’s largest gas and electric combination utilities.  Consumers Energy services 6.7 million of Michigan’s 10 million residents – caring for our friends and neighbors in all 68 Lower Peninsula counties.  We embrace a cleaner and leaner utility vision focused on eliminating energy waste and adding renewable energy from sources such as wind and solar, while also reducing greenhouse gas emissions on our natural gas system.


At Consumers Energy, we offer more than just a place to work. We foster a culture that supports career development, growth, and stability, and we take pride in offering our co-workers excellent benefits and compensation packages. We are deliberately creating an inclusive culture that makes our diverse team of co-workers feel valued, supported, and empowered every day. We’re a company made up of thousands of people, all with different stories to share and work to do, but we stand united in our company purpose: world class performance delivering hometown service.




The Compliance Project Manager can be based in any of our Michigan locations. Based on business need, this position will be in the office 50% of the time, and 50% in the field.  




The Compliance Project Manager will perform detailed corrective action program investigations and analyses using established formal causal evaluation methods and tools.  Collaborates with multiple departments to develop effective corrective action plans for identified issues.  Plan and Manage problem solving events, identify and engage stakeholders, monitor progress of action completion within scope, budget, and on time. 




Independently lead complex, high impact Corrective and Preventative Action program (CAPA) investigations across multiple departments

  • Works collaboratively with stakeholders on moderate to complex investigations and facilitates agreement on the causes of issues
  • Recommends process improvements for monitoring, executing and reporting
  • Provides quality recommendations by evaluating and reviewing processes in lines of businesses or departments
  • Promotes performance improvement
  • Assist with special projects, including complex process improvement initiatives


Ensure effectiveness through identified metrics and field validation

  • Recommends improvements in business process, practice and procedures
  • Identifies and communicates opportunities for systemic improvement
  • Verifies corrective actions are implemented and validates effectiveness to prevent recurrence


Management of gas code related operational corrective actions

  • Must provide subject matter expertise for gas operational areas (installation to maintenance for gas distribution and transmission pipelines and facilities)
  • Provide Michigan Gas Safety Standard guidance
  • Ensure all applicable regulatory requirements are met


Ensure CAPA related documentation and records are available and current. 

  • Responsible for regular reporting of CAPA status and performance for L2 management
  • Provides consistent and thorough exception documents and timely resolution of investigations based on CAPA requirements


Manage and Monitor the problem-solving process and the resulting corrective and preventative actions using project management skills to ensure objectives.

  • Provide subject matter expertise for gas operational areas
  • Liaison on operational compliance issues
  • Monitor progress
  • Manage Stakeholders’ actions
  • Report out on status to plan
  • Maintain visual management e.g. Gant chart, milestone tracking, detail action plan, etc.




This position will be filled as an EPC Project Manager II based on the following qualifications:

  • Minimum of eight (8) or more years of applied engineering and/or operations experience.
  • Project Management Professional (PMP) certification is preferred.  If not certified, certification must be obtained within 3 years of entering the position.




  • Associates Degree in a technical or business field
  • Multi-discipline gas operations experience to provide subject matter expertise (5+ years)
  • Experience in utility operations or engineering position
  • Demonstrated Teamwork ability
  • Effective oral and written communication skills to provide technical expertise to coworkers, customers, government entities and the public.
  • Gas Code Knowledge
  • Project Management Skills, including ability to meet deadline and scope requirements




This position requires the individual to work 40 to 50 hours per week with approximately 50% travel within the Michigan service area required depending on business need.




The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


While performing the duties of this job, the employee is regularly required to sit; stand; walk; and stoop, kneel, crouch, or crawl; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee frequently is required to talk or hear.   The employee must frequently lift and move up to ten pounds and occasionally lift and move up to fifty pounds. The recommended maximum weight for employees to lift without the aid of other employees of lifting device is 35lbs.  Specific vision abilities required by this job include close vision, color vision, depth perception, and the ability to adjust focus.  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate.  The noise level on the construction site is often loud.  Individual must have the ability to work up to 16 continuous hours during emergent work.

All qualified applicants will not be discriminated against and will receive consideration for employment without regard to protected veteran status, disability, race, color, religion, sex, sexual orientation, gender identity or national origin.