Clinic Aide – 51376

Company Name: Childrens Hospital of Philadelphia

Location: Philadelphia, PA, US - 19104

Job Duration: 2022-01-14 to 2022-02-13


Location: LOC_MAIN-Main Hospital 

Req ID: 162597

Shift: Days

Employment Status: Regular – Part Time 

About Us

We’re seeking breakthrough makers! Children’s Hospital of Philadelphia was built on the belief that we can change lives. Today, in every role throughout our hospital, research institute and care network, the 22,000 members of our workforce are finding new ways – big and small – to make a difference for the patients and families we serve.

If you are ready to challenge yourself, be inspired and grow – no matter what your role – you just may be the kind of breakthrough maker who will thrive at CHOP.

Job Summary

Under the direction of the Clinical Supervisor and the Lead Medical Assistant, the Clinic Aide provides basic clinical and non-clinical assistance to the clinical team by supporting efficient clinic throughput, maintaining a safe environment of care and promoting a patient/family-centered visit experience.

Job Responsibilities

•    Surveillance of waiting room and notification of clinical team if patient has been waiting for an extended period
•    Intervenes as necessary to calm patients and families, explain delays and provide frequent updates on expected wait times
•    As required, support social distancing and patient/family masking by providing reminders and engaging patient and family in conversations that promote compliance
•    Assist clinic staff in providing a clean and effective environment of care.  This includes, but is not limited to:

  • Stocking exam rooms with needed supplies
  • Wiping down rooms between patients
  • Keeping exam rooms clean, neat and patient-ready

•    Assisting patients with wayfinding
•    Maintain and support others in complying with current personal protective equipment (PPE) standards 
•    Notifies clinical team immediately with any concerns regarding patient safety or wellbeing 
•    Provides assistance in obtaining vital signs and growth measurements under the supervision of the Credentialed Medical Assistant, Registered Nurse or Provider
•    Assist in the escorting of select patients from parking garage to exam room
•    Escort stable patients between clinic appointments, and ancillary services when infection control precautions must be maintained
•    Provide 1:1 supervision of patients at risk for self-harm
•    Navigate the medical record and document data as instructed 
•    Upload scans and images into EMR

Job Responsibilities (Continued)

Job Responsibilities (Continued)

Required Licenses, Certifications, Registrations

Required Education and Experience

Required Education: High School/GED

Preferred Education, Experience & Cert/Lic

Preferred Experience:                                                                                                                      

  • Completion of the West Philadelphia Skills Initiative Program for CHOP.
  • Previous pediatric experience or childcare experience.
  • Experience working in behavioral health environments.

Additional Technical Requirements

  • Basic computer and telephone skills
  • Basic vital sign assessment and documentation
  • Knowledge of child development and age-appropriate communication

To carry out its mission, it is of critical importance for the Children’s Hospital of Philadelphia (CHOP) to keep our patients, families and workforce safe and healthy and to support the health of our global community. In keeping with this, CHOP has mandated all workforce members on site at any CHOP location for any portion of their time be vaccinated for COVID-19. This mandate also applies to workforce members performing work for CHOP at non-CHOP locations. The CHOP COVID-19 vaccine mandate is in alignment with applicable local, state and federal mandates.

CHOP also requires all workforce members who work in patient care buildings or who provide patient care to receive an annual influenza vaccine. Employees may request exemption consideration for CHOP vaccine requirements for valid religious and medical reasons.

Please note start dates may be delayed until candidates are fully immunized or valid exemption requests are reviewed. In addition, candidates other than those in positions with regularly scheduled hours in New Jersey, must attest to not using tobacco products.

EEO / VEVRAA Federal Contractor