Certified Technician

Company Name: Mobile Mini

Location: Corpus Christi, TX, US - 78401

Job Duration: 2022-01-13 to 2022-02-12

Overview

WillScot (NASDAQ WSC) is the industry leader in providing storage solutions and modular workplace solutions to customers across North America. We serve ~50,000 customers with space solution needs daily, through a network of 100+ branch locations throughout North America.

Our legacy is rooted in product innovation, a reputation for exceptional customer service, effective management of business operations, and the ability to attract and retain the industry’s most talented staff and management team. Our values guide us to achieving our true potential and create an inclusive work environment which allows every person to thrive.

The Certified Technician is responsible for safety, quality work associated with Get Ready, and Refurbishment activities to all WSMM products. The Certified Technician is expected to fully comply with all WillScot Mobile Mini policies and all relevant WSMM regulations. Success in this role will be dependent on the ability to conduct branch operations activities in a safe, cost-efficient, and high-quality manner.The Certified Technician is responsible for safety, quality work associated with Get Ready, and Refurbishment activities to all WSMM products. 

Responsibilities: 

Safety

  • Acts in accordance with WillScot Mobile Mini Safety, Transportation, and Environmental Policies
  • Leads and acts to promote employee health and safety results through creating a safer workplace, DuPont STOP™, training and observations, and regularly scheduled assessments of the branch
  • Attends periodic safety meetings
  • Maintains a clean and organized work area
  • *If applicable to the position: operates company vehicle safely and maintains a valid driver’s license and excellent driving record free from points

 

Fleet & Efficient Use of Resources

  • Ensures that trailers are ready for scheduled delivery dates with high 1st time quality, and within established accuracy parameters +/- 10% 
  • Performs repairs, and modifications (where applicable), to all products to include framing and finish carpentry, electrical, flooring, plumbing, painting, running gear, and all other facets of modular building repair
  • Performs certified trades work on units on at least one of the following: plumbing, electrical, carpentry
  • Maintains proper inventory levels of all equipment, tools, and materials required to complete daily service tasks
  • Performs service-related tasks in the yard, as requested by the Branch Operations Leader/Production Supervisor, to include check-in/out (off/on rent) inspections of off rented buildings by physically inspecting to determine repair scope of work, as well as damages for invoicing the customer. Create floor plan drawings as needed and relocate fleet units within the branch lot 
  • Performs HVAC system checks and maintenance per company guidelines
  • May be assigned all duties pertaining to Field Service Tech (see JD) as business dictates

 

Customer Focus

  • Uses Net Promoter System (NPS) to provide timely correspondence and to address internal issues
  • Ensure On Time in Full Deliveries and Returns
  • Drives high levels of product quality (<60 day call & First Time Quality)

 

Additional Responsibilities

  • Conduct service calls in branch territories as assigned.
  • Closes up multi-sectional units and ensure doors and windows are secured on the idle fleet.
  • Assists in ordering materials and unloading material deliveries
  • Forklift operations
  • Office maintenance and repair as assigned
  • Provides training and direction to other service personnel to ensure standard work instructions, best practices, work orders, timesheets, and company guidelines are followed

Other duties may be assigned

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

 

WillScot Mobile Mini is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status with respect to recruitment, hiring, promotion and other terms and conditions of employment. WillScot Mobile Mini takes affirmative action in support of this policy to employ and advance in employment individuals who are minorities, women, disabled, and veterans.