Call Center Operator – Part time – Toronto, ON

Company Name: Compass Group Holdings PLC

Location: Toronto, ON, CA

Job Duration: 2021-05-04 to 2021-06-03

Overview

You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.

You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!

Why work with Morrison Healthcare? Imagine belonging to a team that delights in the power of healing and bringing out the best in others. Working in the healthcare food industry is amazing, because you can have a positive impact every day—on medical professionals, patients and visitors. This is so much more than a job. This is an opportunity to change lives—one day at a time. Join us.

Job Summary

Serves as a customer service representative in a call center and provide work order management support for staff/customers. 

Essential Duties and Responsibilities:

  • Answer the telephone, respond to customer emails and provide general assistance to customers.
  • Enter and submit information relating to facilities maintenance, space planning and other requests.
  • Process a wide variety of service transactions and uncover existing or future needs through proactive interactions.
  • Basic Microsoft Excel reporting.

Qualifications:

Think you have what it takes to be one of our Call Center Operators? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role:

  • Strong communication skills (verbal and written).
  • Excellent telephone etiquette and listening skills.
  • Proficient in Microsoft Office: Word, Excel, Outlook
  • Detail oriented.
  • Experience working in a call centre environment before is an asset.
  • Ability to provide outstanding customer service to the client.

Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.

 

For accommodation requests during the hiring process, please contact PeopleHub@compass-canada.com for further information.