C2C NA Logistic Analyst

Company Name: Colgate-Palmolive

Location: Del.Miguel Hidalgo, DIF, MX

Job Duration: 2021-06-11 to 2021-07-11

Overview

Ningún apoyo económico por reubicación
# 106875 – Del.Miguel Hidalgo, Ciudad de Mexico, México

C2C NA Credit to Cash Analyst –  Logistic Analyst

 

Within CP NA, Collections and Logistics department is to enhance the effectiveness of business operations by deliver best in class service level on Accounts Logistics Deductions and Reporting (2) ensuring on going interaction/alignment with Customer Development Teams, Customer Development Finance, Customer Service CAM & Logistics and also the local Credit to Cash team in NA and (3) serving as the primary point of contact for subsidiaries Finance, CS&L CAM Team and Sales Directors.

The NA Credit to Cash Logistics Analyst, reporting to the CBS Mexico C2C Jr. Team Leader and managing mainly Logistics Deductions.

 

Key responsibilities include but are not limited:

 

Logistics Deductions / Reporting:

  • Monitor key performance metrics to measure the quality and efficiency Deductions (Logistics) and Reporting processes.
  • Lead the month end process: measure monthly performance against KPIs, prepare summary of commentary, closing meeting slides, Collections, Disputes/Claims Status avoiding impacts on bad debt reserve.
  • Correspond with customers, CDO and Credit to Cash Local Team regarding past due balances to resolve credit hold situations and involve CDO/CAM if Revenue/Logistic Analyst unable to get information from customer.
  • Determine and recommend new strategies within the Reverse Logistic Process for customers.
  • Handling customer request and escalation to local teams (CDO, CS&L, Local C2C)
  • Assisting with deduction resolution and coordinating with local team as required
  • Request approval to move status related to Logistics Deductions to a Collectible Status.
  • Prepare Logistics Deductions Claims and then monitor progress.
  • Monthly Collaboration Meetings with CAM related to Logistics status.
  • Escalated with Local CDT Finance
  • Dispute Package Process revisit the process to ensure accuracy
  • Follow up of disputes sent to the Customer (AP)/to have the payments back.
  • Customer Portal to monitor the Status
  • Meetings/Calls AP/Customers
  • Continuous cross-functional collaboration (Customer Alliance, C2C, O2I & CDT)

  –     Definition of Roles & Responsibilities

  –     Customer Business Knowledge

  –   Workflows documented for C2C processes

  • Track end to end order process (manually):

  –     Validate shortage and vendor compliance deductions

  –     Identify and follow up on refusals

  • Identify Root Causes & actions have been initiated Other activities include: participation and administration of operation and business partnering
  • Performing customer Logistics analysis utilizing customer financial documentation, payment history and external (3rd party) data
  • Interaction with local teams for approvals of customer credit limits and additional information requirements
  • Analyzing and reviewing existing customer payment term change requests

 

 

What do you need for the position? 

 

  • Bachelor Degree in Finance, Administration, Logistics, Commercial or any related field. 
  • Advanced English Level (80%)
  • Google Tools
  • 1 year experience in Accounts receivable , Logistics, or Commercial

 

Empleador con Igualdad de Oportunidades
Colgate es una compañía que ofrece Igualdad de Oportunidades.  Todos los candidatos calificados serán considerados para contratación sin distinción de raza, color, religión, género, identidad de género, orientación sexual, nacionalidad, discapacidad, estado civil, estado de veterano (posiciones en Estados Unidos) o cualquier otra característica protegida por la ley.

¿Estás interesado en trabajar para Colgate Palmolive?
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Colgate-Palmolive es una compañía líder mundial de productos de consumo, fuertemente enfocada en el cuidado bucal, cuidado personal, cuidado del hogar y nutrición de mascotas. Colgate vende sus productos en más de 200 países y territorios en todo el mundo bajo reconocidas marcas tales como Colgate, Palmolive, elmex, Tom’s of Maine, Sorriso, Speed Stick, Lady Speed Stick, Softsoap, Irish Spring, Protex, Sanex, Elta MD, PCA Skin, Ajax, Axion, Fabuloso, Soupline y Suavitel, así como Hill’s Science Diet y Hill’s Prescription Diet.  

Para más información sobre el negocio global de Colgate, visita el sitio de internet de la compañía en http://www.colgatepalmolive.com. Para conocer más sobre el programa educativo de salud bucal Colgate Bright Smiles, Bright Futures®, visita el sitio de internet http://colgatebsbf.com. Para conocer más sobre Hill’s y el programa sobre alimento, albergue y amor para mascotas Hill’s Food, Shelter & Love visita el sitio de internet http://www.hillspet.com. Para conocer más sobre Tom’s of Maine, visita el sitio de internet http://www.tomsofmaine.com.

Durante el proceso de solicitud habrá hospedaje habilitado para las personas con discapacidades. Ponte en contacto con Application_Accommodation@colpal.com con asunto “Solicitud de alojamiento” si necesitas alojamiento.