Business Intelligence and Analytics Analyst

Company Name: AO Smith Corporation

Location: Nashville, TN, US - 37228

Job Duration: 2021-06-11 to 2021-07-11


Company / Location Information

Water technology is one of the fastest-growing industries in the world. As a leading global water technology company, A. O. Smith Corporation (NYSE: AOS) is at the center of the trend. We are a $3 billion company with over 140 years of history and 15,000+ employees. Our emphasis is on hot water and clean water; we are one of the world’s largest manufacturers of residential and commercial water heating equipment as well as a supplier of water purification products in a number of emerging countries.


With manufacturing operations in the United States, Canada, Mexico, China, India, and Europe, we have the reach to serve customers worldwide. A. O. Smith is committed to continuous improvement and maintaining a culture that values and respects our employees. Recognized by The Tennessean as one of the top Nashville Workplaces, we have programs in place to help our team members achieve their potential. When you join our team, you will receive rewards and recognition for your contributions, training and professional development opportunities, as well as a variety of benefits to support you and your family’s health, well-being, and financial future. If you are inspired to learn, take risks, and succeed as a team, you can build an amazing career at A. O. Smith.


This role is located in our modern Nashville Metro Center office, located just minutes from downtown with easy interstate access and free parking, and is in the office full-time.  

Primary Function

The Business Intelligence and Analytics Analyst will focusing on front-end solutions and the promotion of those services in the organization.


Promote Analytics Best Practices and Value Realization

·      Mentor Business Analysts on analytics solutions including data sources, SQL, ETL, reports, dashboard, and visualization techniques 

·      Promote data literacy and a data driven decision culture

·      Improve organizational Analytics Maturity

·      Grow the A.O. Smith BI&A Community of Practice

·      Maintain an understanding of the BI&A industry and trends

·      Identify business value realized from BI&A projects


Develop, Enhance, and Maintain Analytics

·      Work collaboratively to define and document requirements

·      Design, develop, test, and deploy analytics, visualization, dashboards, and reports using:

o  Tableau / Tableau Prep

o  SAP Analysis for Office Excel

o  SAP Web Intelligence (WebI)

·      Communicate and deploy changes in the production environment

·      Document solution

·      Investigate issues and provide timely solutions 

·      Maintain a solid understanding of our Analytics tools and data sources


Maintain Analytics Infrastructure

·      Administer the Analytics Portal

·      Administer Tableau Server

·      Administer the Analytics Wiki

·      Support software implementations and system upgrades, and coordinate system validations



·      3+ years’ experience developing Reporting and Analytics preferably in a Manufacturing environment

·      2+ years’ experience with: visualization tools like Tableau (preferred), Power BI, or Cognos, reporting tools like using SAP Web Intelligence (WebI), SAP Analysis for Office and SQL and ETL tools

·      Bachelor’s Degree in: Business, Information Technology, Mathematics; or other discipline with minor in: statistics, quantitative methods, or data science; or equivalent education and experience

·      Demonstrated critical thinking and problem-solving skills, with a strong attention to detail

·      Naturally curious with a love of learning, and demonstrated application of new learning

·      Must know when and where to use appropriate data; recognize when data is misleading, misrepresented or incomplete; effectively create, read and interpret charts, and graphs; use critical thinking skills when analyzing data; and employ “data storytelling” techniques when talking with people who lack data literacy skills.

·      Experience working with MS Office including advanced Excel proficiency



  • SAP Business Warehouse (BW) on HANA 
  • SAP Business Objects (BOBJ)
  • Tableau / Tableau Prep
  • SAP Analysis for Office Excel
  • SAP Web Intelligence
  • SAP Analytics Hub
  • SQL Server

Travel 10%-15% (primarily local)


Bachelor’s Degree in Information Technology Management or Business Management

Years of Experience

Minimum of 5 years related work experience

We Offer

Competitive compensation package and comprehensive benefits plans which include medical and dental insurance, company-sponsored life insurance, retirement security savings plan, short- and long-term disability programs and tuition assistance.