Business Intelligence Analyst_06013

Company Name: Aspect Software Inc

Location: Bangalore, IN - 560-052

Job Duration: 2021-06-11 to 2021-07-11

Overview

Aspect employs a team of passionate individuals who are changing the face of customer engagement.  Over our 40-year history we have empowered  employees by creating an inspired community that values customer obsession, unlocked communications and relentless innovation.  Our ability to think big has enabled us to continually evolve and lead the market, and to stay on the forefront with exciting technologies including cloud, mobile and artificial intelligence.

 

Job Description

 

GENERAL SCOPE & SUMMARY

Analyzes complex business processes,  problems and issues to produce data, data sets, and data relationships from internal and external sources that accurately reflects the behavior of thos processes and provides insight to decision-makers utilizing both visual reporting and data group representations. During analysis of processes and source data, identifies and interprets trends and patterns in datasets to locate influences.  Creates specifications, requirements, and executes design and build of reports and repositories based on business needs, processes, and required or available data elements. May provide consultation to users and lead cross-functional teams to address business processes and data flow. Directly produces datasets and reports for analysis using system reporting and development toolsets.

 

PRIMARY ROLE & RESPONSIBILITIES

  • Ability to use different development tools. Ability to collaborate with different teams.
  • Designs, develops, modifies, debugs and evaluates code at all levels of an enterprise platform to affect required functionality;
  • Plans and executes unit, integration and acceptance testing;
  • Develop reports, interfaces to other application.
  • Provides technical expertise in identifying, evaluating and developing systems and procedures that are cost effective and meet user requirements.
  • Devises logic procedures, prepares flowcharting, performs coding and tests/debugs programs.
  • Develops business systems solutions/applications to automate business processes and improve work efficiency.
  • Revises and updates existing programs and provides required documentation. 

Qualifications

 

SPECIALIZED KNOWLEDGE & SKILLS

·         Working functional knowledge to translate business requirements into data/code modifications.

·         Working knowledge of reporting and data toolsets to affect required changes.

·         Ability to communicate complex information between business and technical organizations

·         Translates tactical plans and goals into actionable tasks and understands operational impacts to tactical plans

·         Strong customer service and teamwork skills while affecting change independently, insuring cohesion of entire solution. Professional demeanor to maintain and enhance relationships.

·         Handles complex aspects of position with some oversight, such as:

o     insuring impacts to upstream and downstream are accounted for

o    Solutions operate with the security and data protection architecture and corporate policies

o     Maintains and account for segregation of duty in both functional and technical solutions

o    Interact with vendor support to troubleshoot issues

·         Demonstrated competency in Enterprise Applications functionality, BI Environment development tools, BI End-User toolsets, data repository development toolsets, and data query and analysis tools

·         Ability to incorporate professional concepts and company policies and procedures into solution of a wide range of difficult problems in imaginative and practical ways.  Ability to work with limited direction to independently determine and develop an approach to solutions that contribute to the development of the organization’s goals and objectives.

·         Ability to provide resolutions to problems of complex and diverse scope where analysis of data requires evaluation of identifiable factors and impacts to/from business processes  

 

 

JOB REQUIREMENTS

·         4 – 7 years of experience.

·         Bachelor’s degree in relevant field.

 

Aspect is an equal opportunity/affirmative action employer with a strong commitment to diversity. In that spirit, we are particularly interested in receiving applications from a broad spectrum of people, including women, minorities, individuals with disabilities, veterans or any other legally protected group.