Billing Systems Analyst- Multiple Locations

Company Name: CenturyLink

Location: TULSA, OK, US - 74103

Job Duration: 2021-07-22 to 2021-08-21


About Lumen
Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.

The Role

Responsible for working system order fallout and billing for products not supported by ordering systems. Work with the PMO, technical and process team to implement system fixes and process procedures to ensure billing accuracy and prevent disputes.

The Main Responsibilities

• Responsible to creating and validating billing for specialized or non-system supported billing across all bill cycles.
• Analyze system order fall out to correct and determine root cause.
• Partner with cross functional teams to evaluate and develop processes around non-standard billing requests or new products.
• Constantly review order fallout to determine patterns and work with technical support teams to enhance or correct upstream processes to prevent fallout.
• Collaborate with the PMO, Process and Technical support team to ensure that Billing accuracy is guaranteed through system fixes and process implementation.
• Work with Manager to ensure that billing accuracy objectives are achieved

What We Look For in a Candidate

• Bachelor’s Degree in Business or Science or equivalent in training and education.
• 1 to 3 years work experience, Telcom experience preferred.
• Must have basic SQL skills
• Must have intermediate to advance Excel skills.
• Advanced analytical skills and must be detail oriented.
• Persuasively relates thoughts, verbally and in written form.
• Ability to work under pressure with tight deadlines.
• Ability to work on multiple projects/tasks simultaneously.
• Must be able to apply problem solving methodologies and creativity.

Preferred Experience
• Understanding of telecommunication products and services
• Basic programming skills in SQL, SSIS and SSRS

Requisition #: 256513

When applying for a position, you may be subject to a background screen (criminal records check, motor vehicle report, and/or drug screen), depending on the requirements for the position.  Job-related concerns noted in the background screen may disqualify you from the new position or your current role.  Background results will be evaluated on a case-by-case basis.


EEO Statement
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”).  We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.


The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.



 Salary Range
Salary Min $46350         Salary Max $103080 
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location.  Individual pay is based on skills, experience and other relevant factors.


This position is eligible for either short-term incentives or sales compensation.  Director and VP positions also are eligible for long-term incentive.  To learn more about our bonus structure, you can view additional information here.  We’re able to answer any additional questions you may have as you move through the selection process.

As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing.  You can learn more by visiting

Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.